Headline

AVP Product @ Onsitego | 0→1 Product Builder | ERP, Supply Chain & Fraud Platforms at Scale

About

I build and scale enterprise product platforms that keep complex operations running supply chain, ERP, inventory, MDM, and finance for one of India's largest after-sales service networks. As AVP - Product at Onsitego, I lead a team of product managers partnering with 30+ engineers to serve 25,000+ retailers and 1,000+ service centers nationwide. Some outcomes I'm proud of: scaling the SalesPro retailer platform from 0 to 25,000 active users in six months, cutting partner onboarding from two days to under five minutes through GST and DigiLocker integrations, and leading a 180-day post-acquisition ERP rollout that brought real-time visibility to ₹50Cr+ in inventory and finance operations. I've also built out a fraud prevention platform using risk scoring and behavioural analytics, and productised AI-powered OCR that now runs at 90%+ accuracy in production. My background spans 15+ years across product, ERP/CRM implementation, and enterprise delivery, including work with C-suite stakeholders across India, Singapore, and the Middle East. I'm especially interested in how AI and automation can simplify operationally heavy, high-scale platforms and I'm always open to conversations on product strategy, platform scaling, or applied AI in enterprise systems Visit: http://www.anubhavlahoti.com/

Location

Bengaluru

AI stack

claude code

claude

cursor

gemini

hugging face

lovable

Work experience

AVP - Product at Onsitego, Feb 2021 - Present · 5 yrs 7 mos, Bengaluru, Karnataka, India, Own product strategy across 6 enterprise platform domains - supply chain, inventory, ERP, MDM, retailer ops, and finance — serving 25,000+ retailers and 1,000+ service centers across India. Lead a product team of 2 APMs and 1 Senior PM, partnering with 30+ engineers across cross-functional pods to deliver the roadmap. Key outcomes: → 0→1 launch of SalesPro retailer platform, scaled to 25,000 active retailers in 6 months - driving real-time sales visibility and faster margin settlement → Re-architected partner onboarding via GST Portal + DigiLocker integrations - cut onboarding from 2 days to under 5 minutes at scale → Spearheaded post-acquisition ERP rollout (ERPNext) across 1,000+ service centres in 180 days, enabling real-time tracking of ₹50Cr+ inventory and finance ops post-M&A → Conceived and launched proprietary Item Lifecycle Management framework (SKU onboarding, defect tracking, cannibalisation) — 40% fewer errors, 50% faster processing → Led product strategy for a next-generation Fraud Prevention Platform risk scoring, behavioural analytics, repeat-offender tracking, and automated fraud controls enabling proactive detection of warranty and repair fraud before payout → Productised AI-powered OCR for invoice automation — 90%+ accuracy in production, reducing PO/PI errors across supply chain ops → Owned product architecture for the complete after-sales service journey, defining standardised service states, business rules, and OEM integration flows that improved cross-platform interoperability and scalability across partner service centres Platforms owned: Supply chain · Inventory · ERP · WMS · MDM · CRM · Retailer onboarding · Finance ops

Senior Functional Lead at Speridian Technologies, Jul 2016 - Feb 2021 · 4 yrs 8 mos, Bengaluru, Karnataka, India, Led end-to-end product strategy and delivery for ERP and CRM platform implementations across enterprise clients in India, Middle East, and Southeast Asia managing a cross-functional pod of 25 across India and Singapore, and holding C-suite relationships in Singapore. Key outcomes: → Defined product requirements and led 0→1 delivery of a field service mobile app (Middle East) job management, Maps navigation, QR scanning, digital signatures cutting field TAT by 20% → Designed and launched a customer service web platform for an AC solutions company (Philippines) online payments, service tracking, location selection reducing inbound support calls by 20% → Built a field sales mobile app enabling attendance tracking, sales capture, stock visibility, and customer onboarding providing performance visibility across distributed sales teams → Presented product roadmaps and value propositions directly to C-suite stakeholders in Singapore across multiple client engagements → Managed high-impact delivery sprints with a virtual cross-border team of 25+ across India and Singapore Domain: ERP · CRM · Field service · Mobile apps · Enterprise client delivery · Cross-functional leadership

Module Lead at CRMIT Solutions, Mar 2015 - Jun 2016 · 1 yr 4 mos, Greater Bengaluru Area, 10 years implementing Oracle Service Cloud and Oracle ERP projects across enterprise clients in India and internationally. • Led Oracle CRM Cloud implementations end-to-end, from requirement gathering through technical documentation and go-live • Mentored and interviewed new hires; managed client delivery teams on Oracle Service Cloud • Built deep domain expertise in Oracle CRM/ERP architecture, system integrations, and enterprise data workflows - expertise that directly informs current product decisions around ERP and supply chain platforms

Staff Consultant at Oracle, Dec 2010 - Feb 2015 · 4 y 2 mo, Bangalore, 1. Implementing Oracle Service Cloud project and Designing Technical Documents.

Education

GrowthX®

Bachelor of Technology - BTech, Computer Science, amity University

Public links

anubhavlahoti.com: https://www.anubhavlahoti.com/