Passenger Service Agent at Aiasl

United Arab Emirates

Kerala, India
Bachelor of Commerce, Aviation/IATA Management
Vision School of Aviation
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Sharjah
Passenger Service Agent at Sharjah Aviation Services, Apr 2025 - Present · 1 yr 2 mos, United Arab Emirates, Passenger Attendant with a strong background in airport operations and customer service across international hubs in the UAE and India. My expertise lies in balancing high-volume operational tasks such as check-in, boarding, and baggage handling with personalized passenger assistance and conflict resolution.
Passenger Service Agent at AI Airport Services Limited, Oct 2023 - Mar 2025 · 1 yr 6 mos, Kerala, India, A dual-function role at Calicut International Airport covering customer service and financial, administration. Passenger Service Handled special assistance requests (wheelchairs, document verification) and managed lost luggage tracking and reunification. Proficient in major aviation and reservation platforms including Galileo, Sabre, Amadeus, GoNow, and SkySpeed.
Bachelor of Commerce, Aviation/IATA Management, Vision School of Aviation