Headline

Business Lead & P&L Owner | Scaled Orgs multi-fold | $30M+ GMV & P&L Managed | Multi-City Operations Across Fintech, Retail, Staffing | Turnaround Specialist | AI-Powered Process Automation

About

I deliver P&L impact, unit economics turnarounds, and multi-city scale. Over 17+ years I have owned full P&L responsibility, scaled organizations 22x, and driven measurable transformation across fintech, SaaS, staffing, e-commerce, hospitality, and high-growth operating businesses. I specialize in converting complexity into operating leverage through strategy, disciplined execution, and AI-powered process design. Selected results: • Owned and influenced $30M+ in combined P&L, revenue, and GMV • Scaled a founding team of 16 to 350+ people (22x) across 5 cities and 18+ branches • Turned around unit economics, cutting critical cost lines 65–70% while increasing throughput and contribution margin • Delivered 30% revenue growth and 40% operating expense reduction through process automation and AI-driven SOPs across a 26-location national network • Drove 300% B2B client acquisition growth, 60% efficiency lift, and improved client ROI • Scaled global vendor portfolios 10x and consistently achieved 95%+ client retention • Built multi-layer leadership structures, mentored senior managers, and enabled capital-efficient growth without proportional cost increase • Embedded AI agents and automation into core operating systems, improving productivity, decision speed, and customer experience metrics I operate at the intersection of strategy and execution. My work centers on full P&L ownership, GTM and market expansion, business model design, digital transformation, multi-city operations, process optimization, and building high-performing teams that scale. I combine rigorous data-driven decision making with ethical leadership, transparent stakeholder management, and a strong focus on developing the next layer of leaders. Open to conversations on operations leadership, business transformation, multi-city scaling, or advisory roles. antony.bijo@gmail.com | +91 9148339899 #P&LManagement #BusinessTurnaround #OperationsLeadership #DigitalTransformation #AIAutomation #MultiCityOperations #GTMStrategy #TeamScaling #ProcessOptimization #UnitEconomics #CXO #BoardReporting #GrowthLeadership #Mentorship

Location

Greater Bengaluru Area

AI stack

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Work experience

Business Lead at VidyutTech, Sep 2024 - Present · 2 yrs 2 mos, Bengaluru, Karnataka, India, • Own full P&L and lead 4 department heads across a pan-India EV resale operation of INR 30 Crore spanning 12+ cities, driving monthly throughput from 12 to 50+ vehicles including lease sales, while raising monthly income nearly 3x to INR 7.75 Lakh. • Turned around unit economics from INR -11,380 contribution margin per vehicle toward break-even, cutting Repair & Service cost 65-70% from a peak of INR 19,300 to under INR 6,000 per vehicle by expanding in-house repair capability. • Built capital-efficient revenue streams on existing infrastructure, scaling third-party resale commission to INR 3.36 Lakh per month and growing MRO income to INR 54,000 per month, without incremental marketing spend. • Embedded AI agents into the operating system for NPS evaluation and lead qualification, achieving an NPS of 30.6 and lifting scheduled visits by 17%. • Redesigned sales incentive architecture and field capability, delivering 20% productivity uplift and a 30% increase in deal closure rates, while extending the national 3W/4W B2B vertical to 10 enterprise clients. • Compressed combined sales and operations manpower cost per vehicle 53% as volume scaled 3x, from over INR 40,000 to INR 19,200, demonstrating operating leverage alongside growth.

Business Operations Head , Strategy (Staffing, Recruiting & Training) at LabourNet Services India Pvt. Ltd., Dec 2022 - Jun 2024 · 1 yr 7 mos, Bengaluru, Karnataka, India, • Own full P&L leadership for a multi-city national training and staffing operation spanning 26 locations and 38 training centres nationally, leading a 100+ member organization of trainers, recruiters, and admins through a regional management structure. • Grew revenue 30% through strategic marketing initiatives and developed a Strategyzer Canvas business model that tripled income through vertical integration. • Reduced operating expenses 40% through process automation and AI-driven standard operating procedures, while boosting retention 40% and associate growth 35%. • Assembled and led a 30-member recruitment team, achieving 50% productivity gains within five months and enabling CXO-directed business rollouts that generated incremental revenue.

Lead Manager – Retail Business Operations (Online / Retail Classified Marketplace) at OLX Group, Jul 2018 - Nov 2022 · 4 yrs 5 mos, Bangalore Urban, Karnataka, India, • Built and scaled the organization from a founding team of 16 to 350+ (22x) across 5 cities and 18+ branches, architecting the multi-tier leadership structure (Area Managers and department heads across sales, procurement, and aftersales) required to sustain that growth. • Expanded multi-city retail operations across Karnataka and Kerala, generating $32M in gross merchandise value (GMV) through CRM-driven operations. • Deployed a field productivity pilot (Locus) across 425+ staff, increasing productivity 60%, and expanded Kerala operations with GMV growth from $1.6M to $3.4M and monthly transactions reaching 750. • Established 12 retail stores across Bengaluru and Mysuru, delivering 300+ monthly transactions.

Regional Manager – Client Acquisition (B2B e-commerce Marketplace, SaaS) at IndiaMART InterMESH Limited, Jan 2017 - Jul 2018 · 1 yr 7 mos, Bengaluru, Karnataka, India, • Held full team and performance accountability for 150+ professionals across five branch offices in a multi-tier regional structure, achieving 300% growth in B2B client acquisition through consultative sales and C-suite engagement. • Implemented ERP-driven performance planning, lifting regional efficiency 60%, improving client ROI 25%, reducing customer acquisition cost, and doubling team capacity while sustaining retention.

Head of Business Development ,Vendor Onboarding (Rewards and Recognition Technology, SaaS) at Xoxoday, Mar 2015 - Nov 2016 · 1 yr 9 mos, Greater Bengaluru Area, • Directed global vendor onboarding and partnership development across the United States, United Kingdom, Australia, and China, scaling the vendor portfolio 10x and increasing global partnerships 50% through a CRM integrated platform, generating $2M in revenue. • Formed and oversaw a 20-member team, producing a 3x improvement in pre-sales productivity and 500+ experiential packages through optimized pricing strategy and cross-functional collaboration.

Education

Master's degree, Tourism Administration, Christ University, Bangalore

B.A Tourism and Travel Management, Tourism and Travel Management, Government Arts College, Nilgiris