Anshuman Chatterjee

Mumbai

Anshuman Chatterjee on Tal

Headline

About

🎯 Strategic & Transformative HR Leader | People & Culture Architect | Global HR Operations Expert With over two decades of rich, cross-industry experience across Global EdTech, BFSI and Manufacturing, I bring a strong track record of leading HR strategy, digital transformation, and talent development in both startup and high-growth environments. I’ve held multiple HR leadership roles for more than a decade, consistently delivering impact by aligning HR with evolving business priorities and enabling scalable, people-first cultures. Having served as Associate Director – People & Culture at MSM Unify, I led HR operations across 17 countries. My accomplishments include reducing global attrition from 9.03% to 3.09%, streamlining operations via ZingHR, and driving innovative performance and engagement frameworks across multicultural teams. Known for my ability to translate business goals into actionable HR strategies, I’ve successfully implemented enterprise-wide transformations in performance management (BSC & Bell Curve), succession planning, organizational design, and HR tech systems like PeopleSoft and ZingHR. I specialize in designing scalable HR processes, driving employer branding, and enabling leadership capability across all levels. 💡 Core Expertise: • HR Strategy & Business Partnering • HR Digital Transformation (ZingHR, PeopleSoft) • Performance Management | Succession Planning • Global Talent Acquisition & Workforce Planning • Leadership Development & Org Design • Culture Building | OD | Change Management • Employee Engagement | Rewards & Recognition • Policy Design | Compliance | Stakeholder Management Recognized as a strong communicator and people enabler, I thrive in dynamic, multicultural environments where I can influence at all levels, drive business transformation, and build high-performing teams. My journey has been marked by consistent career growth, stakeholder trust, and measurable impact across every role.

Location

Mumbai

Work experience

Associate Director - People and Culture at MSM Unify, Jan 2024 - Oct 2024 · 10 mos, 🔹 Promoted from Head People and Culture to Associate Director (Jan 2024) "Proud to share that in just 3 years and 3 months at MSM, I have experienced two exciting career milestones — an expanded leadership role in 2022 and a vertical promotion from Head of People and Culture to Associate Director in 2024. Thankful for the incredible journey and the opportunity to create meaningful impact!" • Oversaw HR strategy and operations for a global workforce of 800+ across 17 countries • Partnered directly with CEO, CTO, CFO, and global leadership to drive business-aligned people strategy • Designed and implemented Balanced Scorecard-based PMS, enabling structured performance evaluations and career progression pathways • Executed succession planning and manpower budgeting to support business growth • Spearheaded L&D initiatives including ROI-driven workshops, behavioral training, and digital enablement • Reduced voluntary attrition from 9.03% (2022) to 3.09% (2024) through structured engagement

Head - People and Culture at MSM Unify, Oct 2022 - Dec 2023 · 1 yr 3 mos, • Led the People & Culture function across multiple geographies, aligning HR strategies with business objectives in a high-growth, performance-driven environment. • Directed and mentored a high-performing Global Talent Acquisition team, driving international hiring strategies, optimizing recruitment processes, and ensuring top-tier talent acquisition across 17+ countries. • Designed and executed end-to-end HR lifecycle strategies including workforce planning, organizational development, leadership capability building, performance management, and succession planning. • Championed culture transformation initiatives to foster engagement, inclusion, and accountability across global teams. • Spearheaded the digitalization of HR operations, improving efficiency and enhancing employee experience through automation and analytics. • Collaborated with senior leadership to design and implement retention strategies, compensation frameworks, and employee engagement programs that improved talent longevity and organizational health. • Played a pivotal role in change management, supporting business restructuring, international expansions, and integration efforts post-acquisition. • Partnered cross-functionally with Finance, IT, and Operations to embed People & Culture metrics into business decision-making and drive workforce analytics adoption. • Ensured compliance with global labor regulations, developed robust policy frameworks, and upheld high standards in ethical and inclusive people practices.

Head - People's Experience at MSM Unify, Aug 2021 - Sep 2022 · 1 yr 2 mos, • Spearheaded the development and execution of HR strategies, policies, and frameworks aligned with business goals across functions and geographies. • Partnered with the leadership team to scale up the organization through robust workforce planning, talent management, and organizational design. • Established and optimized core HR processes across the employee lifecycle, including onboarding, performance management, learning & development, and succession planning. • Championed a high-performance culture by introducing measurable KPIs, competency frameworks, and continuous feedback mechanisms. • Strengthened employer branding and implemented strategies to enhance employee engagement and retention. • Oversaw HR operations, compliance, payroll, benefits administration, and HRMS implementation to streamline people processes and improve employee experience. • Led full-scale implementation of Zing HR across the company, driving automation and process efficiency • Acted as a trusted advisor to senior management on people issues, change management, and organization development. • Drove initiatives for Diversity, Equity, and Inclusion (DEI), wellness, and leadership development. • Handled employee relations with a focus on empathy, resolution, and transparency. • Hosted first-ever global Townhall, created R&R programs, and delivered 20+ engagement campaigns 🏆 Recognized by the President, MSM as Employee of the Month in February 2022

Zonal Head Talent Acquisition (East) at IndusInd Nippon Life Insurance Company Limited, Sep 2019 - Dec 2019 · 4 mos, Kolkata, Led Zonal Talent Acquisition for the East Region, driving large-scale hiring strategies aligned with aggressive business expansion and market penetration goals. Owned end-to-end recruitment delivery for 500+ roles, spanning frontline sales, mid-level management, and critical business functions across multiple locations. Partnered closely with Zonal Leadership to provide strategic manpower planning, ensuring optimal workforce deployment while balancing cost efficiency and productivity. Acted as a trusted advisor to business leaders on hiring strategy, budget optimization, and compliance frameworks, enabling data-driven workforce decisions. Strategic Contributions & Impact: Redesigned sourcing and onboarding processes, leveraging multiple hiring channels and structured workflows to enhance efficiency and candidate experience. Achieved a 25% reduction in time-to-fill, significantly improving hiring turnaround and supporting faster business ramp-up. Strengthened recruitment governance and compliance, ensuring adherence to organizational and regulatory standards across all hiring activities. Built strong pipelines through vendor partnerships, employee referrals, and targeted sourcing strategies, improving quality and consistency of hires. Key Achievement: Successfully delivered high-volume hiring at scale (500+ roles within a short span) while maintaining quality benchmarks and supporting business growth momentum.

Assistant Vice President Human Resources at Kotak Life, Apr 2019 - Aug 2019 · 5 mos, Mumbai, Acted as HR Business Partner for West Zone and Corporate Functions, managing an employee base of ~2,000 across diverse business units. Led end-to-end employee lifecycle management (Talent Acquisition to Exit) for functions including IT, Direct Banca, Marketing, Branch Operations, Actuarial, Risk, Legal, and Customer Service. Partnered with senior leadership to drive strategic HR interventions, workforce planning, and organizational effectiveness initiatives. Executed organization-wide Job Evaluation projects, enhancing role clarity, grading structures, and internal equity. Represented HR in Employee Relations (ER) investigations, collaborating with Risk & Compliance teams to ensure governance and policy adherence. Key Contributions & Achievements: Led high-impact employee engagement initiatives, including HR Open Houses and Organizational Health Survey action planning, ensuring closure of employee concerns. Executed quarterly R&R events for 600+ employees, including leadership forums such as MD Town Halls. Strengthened employee communication frameworks, improving transparency and organizational connect. Promoted to Associate Vice President – HR, reflecting strong leadership impact and business contribution.

Chief Manager HR (Zonal Talent Acquisition Head) - East at Kotak Life, Jun 2016 - Mar 2019 · 2 yrs 10 mos, Kolkata, Led Zonal Talent Acquisition (ZTA) and later Zonal HR (ZHR) for the East Zone, managing hiring and HR initiatives for a large, geographically distributed workforce. Managed and mentored a team of 6 recruiters, driving end-to-end hiring including lateral, campus, and employee referral programs. Owned manpower planning and hiring across all levels, from frontline sales (DSF) to mid-management and leadership roles. Designed and executed employer branding and engagement initiatives, including quarterly Rewards & Recognition programs and value-driven culture interventions. Partnered closely with business leaders to align hiring strategy with regional growth and productivity goals. Key Contributions & Achievements: Delivered 350+ hires across DSF, mid-level, and corporate roles, with CTC ranges from 3 LPA to 50 LPA. Designed and implemented induction training modules for DSF and HR functions PAN India, improving onboarding effectiveness. Conceptualized and executed large-scale engagement programs such as ZRM and leadership connect initiatives. Formulated and standardized vendor hiring policies, improving recruitment efficiency and governance. Successfully executed quarterly R&R events, strengthening employee engagement and recognition culture. Recognized with “Best HR Award – East Zone” and awarded a Mid-Term Value Cheque by the CHRO.

Corporate Human Resources Manager at Poonawalla Fincorp, Jun 2014 - Jun 2016 · 2 yrs 1 mo, Kolkata, Corporate HRBP – Enterprise Role: Drove Performance Management System (PMS) including goal sheet design, bell curve normalization, and Annual Development Cycle (ADC) across business units. Led critical workforce interventions including retrenchment of background verification defaulters and facilitated internal job movements through IJP (Internal Job Postings) to optimize talent utilization. Spearheaded employee engagement programs across geographies, achieving ~70% participation through initiatives such as Rendezvous and Spartan, enhancing organizational connect in distributed teams. Successfully handled complex ER cases including supervisory conflicts and POSH-related matters, reinforcing a culture of trust and compliance. Key Achievements: Managed an employee base of ~500, partnering with Regional Managers, Corporate Function Heads, and SME Business Leaders to drive HR strategy across geographies and functions. Transitioned from a Regional HRBP role to Corporate HRBP, expanding scope to include enterprise-wide HR initiatives and cross-functional stakeholder management. Delivered high-impact performance and engagement interventions across both regional and corporate roles. Strengthened HR governance through effective handling of critical ER and compliance-related cases. Contributed to successful HRMS implementation and process transformation at an organizational level.

Human Resources Manager at Poonawalla Fincorp, Apr 2012 - Jun 2014 · 2 yrs 3 mos, Patna, Regional HRBP – Bihar & Jharkhand: Led HR operations across semi-rural and diverse markets, including induction, workforce planning, performance management, and employee relations for Sales and Recovery teams. Implemented structured performance improvement programs such as “Udaan” and “Pinnacle”, enhancing productivity and accountability among front-line employees. Managed Employee Relations (ER) cases across multiple locations, ensuring compliant, fair, and timely resolution of sensitive issues. Collaborated with business leaders to execute Rewards & Recognition initiatives and employee connect forums such as Coffee & Connect sessions, The Rendezvous ( Townhall) to strengthen engagement and morale.

Regional Human Resources Manager at Aditya Birla Sun Life Insurance, Jun 2010 - Nov 2010 · 6 mos, Kolkata, Served as Regional HRBP for the East Zone, supporting an employee base of ~400 and partnering closely with 4 Regional Managers and the Zonal Head to drive people strategy and business outcomes. Managed aggregate manning levels at ~85%, ensuring optimal workforce availability to support sales productivity and operational efficiency across regions. Led HR operations for both Sales and Non-Sales channels, including workforce planning, onboarding, performance management, and employee relations. Designed and delivered HR induction programs tailored for semi-rural and geographically dispersed teams, enabling faster assimilation and improved early-stage productivity. Key Responsibilities & Contributions: Drove performance management interventions for front-line sales teams through data-backed insights, coaching frameworks, and leadership alignment to improve productivity and goal attainment. Managed complex Employee Relations (ER) cases across multiple states, ensuring fair resolution, policy adherence, and risk mitigation. Successfully handled sensitive cases including supervisory conflicts and POSH-related incidents, maintaining confidentiality, compliance, and organizational integrity. Collaborated with Regional Sales Leadership to execute monthly Rewards & Recognition (R&R) programs, enhancing employee motivation, engagement, and retention. Acted as a strategic advisor to business leaders, aligning HR initiatives with regional business priorities and growth targets. Key Achievements: Maintained consistent aggregate manning at ~85%, supporting sustained business performance in challenging geographies. Effectively resolved critical ER cases, strengthening trust in HR processes and reinforcing a positive workplace culture.

Education

Master of Business Administration - MBA, Human Resources Management/Personnel Administration, General, Indian Institute of Engineering Science and Technology (IIEST), Shibpur

Bachelor's degree, Computer Science, Shyamaprasad College