Headline

Product & Solutions Consultant | SaaS Implementation & Client Solutions | Product Configuration · UAT · SQL · API · Postman · Jira | Field Force Management

About

I work at the intersection of product, technology, and clients — helping businesses translate their operational requirements into practical SaaS solutions. Currently working as a Product & Solutions Consultant at Asti Infotech, I work on IMPRINT, a Field Force Management platform, where I am involved across the client lifecycle — from requirement understanding and solution mapping to configuration, implementation, UAT, go-live, and post-production support. My experience includes: • Client requirement gathering and solution mapping • SaaS implementation and onboarding • Product configuration and workflow setup • UAT coordination and release validation • Production issue investigation and troubleshooting • SQL-based data validation and analysis • API testing and verification using Postman • Jira-based issue and delivery management • Coordination between clients, product, and development teams • Supporting large-scale field-force deployments I enjoy solving the gap between what a client needs and what a product can deliver — understanding the business problem, mapping it to the product, coordinating the right teams, and ensuring the solution works in real-world operations. Core areas: Product & Solutions Consulting | SaaS Implementation | Client Solutions | Product Configuration | Application Support | UAT | SQL | API Testing | Postman | Jira | Requirement Gathering | Troubleshooting | Customer Onboarding I am currently open to opportunities in Product & Solutions Consulting, Solutions Consulting, SaaS Implementation, Implementation Consulting, Product/Application Support, and Customer Success roles.

Location

Bengaluru

AI stack

antigravity

claude

gemini

kiro

notion

openai

Work experience

Product & Solutions Consultant at Asti Infotech, Nov 2025 - Present · 11 mos, Bengaluru, • Own end-to-end client implementation and onboarding for IMPRINT, a B2B field-force and sales-management SaaS platform, covering requirement understanding, solution mapping, configuration, UAT, rollout, and post-go-live support. • Translate client business requirements into practical product configurations and workflows, coordinating with Product and Development teams to deliver workable solutions. • Support large-scale deployments across client organizations, ensuring configuration accuracy, user readiness, and smooth rollout. • Investigate and resolve production issues reported by clients through structured troubleshooting and root-cause analysis, coordinating with development teams for resolution. • Use SQL to validate application and business data and support issue investigation and data-level verification. • Perform API testing and validation using Postman to verify application behaviour, integrations, and API responses. • Coordinate UAT, release validation, issue tracking, and production go-live activities using Jira and cross-functional collaboration. • Act as a bridge between clients, Product, and Engineering teams by clarifying requirements, communicating technical issues, and ensuring solutions align with business needs.

Quality Assurance Specialist at Asti Infotech, Nov 2023 - Nov 2025 · 2 yrs 1 mo, Performed manual QA / testing of the IMPRINT platform – reported issues and verified fixes to support reliable releases. Provided early product support to users, building the deep product knowledge later applied to client onboarding and implementation.

QA / Testing & Product Support at Asti Infotech, Nov 2023 - Nov 2025 · 2 yrs 1 mo, Bengaluru, • Performed manual QA and functional testing of the IMPRINT SaaS platform across different modules and business workflows. • Identified, documented, and tracked product issues and verified fixes to support reliable releases. • Provided product support to users and investigated reported issues, building strong product knowledge and understanding of real-world customer workflows. • Worked with development and product teams to communicate issues clearly and support timely resolution.

Subject Matter Expert at GoAskNow Technology Private Limited, May 2023 - Dec 2023 · 8 mos, India

Subject Matter Expert at Chegg India, 2022 - 2023 · 1 yr

Education

Bachelor of Technology, Computer Engineering, Bikaner Technical University (BTU)

MATRIX, Sikar