---
title: "Anshul Omar - Professional development in Bengaluru South | Tal"
description: "Meet Anshul Omar, Customer Success & Growth Leader based in Bengaluru South. AI stack includes claude, gemini, and ChatGPT Images."
image: "https://tal.club/meet/anshul-omar/share-image"
---

# Anshul Omar on Tal

## Headline

Customer Success & Growth Leader

## About

I build Customer Success, Growth, and Sales functions that turn a customer base into retained, expanding revenue\. With 15\+ years in SaaS and EdTech, I've led teams of up to 30, owned P&L for a business unit I scaled from a single pilot into a meaningful share of company revenue — closing the enterprise deals myself in the process — and used cohort and behavioral analysis to catch drop\-off before it becomes churn, work that's lifted engagement by 20% and brought back accounts already written off as lost\. Outside of work, I follow finance and sports as closely as I follow my own numbers — different arenas, same instinct for spotting a pattern before it's obvious to everyone else

## Location

Bengaluru South

## AI stack

claude

gemini

ChatGPT Images

Wispr Flow

Zapier

## Work experience

Professional development at Career Break, Jun 2026 \- Present · 6 mos, Delhi, Took time after five years at Teachmint to go deeper into AI — completed an AI Generalist certification \(Generative AI, MCP, Agentic Workflows\) and have been applying it hands\-on, consulting with companies and entrepreneurs on implementing AI workflows to cut repetitive tasks and build agents for daily operations\. Mastering Claude, Codex and Notebooklm\.

Director Business & Partnership at Teachmint, Apr 2024 \- May 2026 · 2 yrs 2 mos, Bengaluru, Built a new business vertical from the ground up — taking it from a single pilot to a nationally scaled, profitable unit and a meaningful contributor to overall company revenue\.

Associate Director of customer success at Teachmint, Dec 2021 \- Mar 2024 · 2 yrs 4 mos, Scaled Teachmore's user base to 10X and built a playbook for customer success\. Built an RFM\-style control tower so that every account was scored and ranked by recency, engagement, and value, and routed to whichever rep could act on it fastest\. Dead accounts stopped being a pile and became a ranked queue\.

Head Of Customer Experience at Teachee, Mar 2021 \- Dec 2021 · 10 mos, India, Onboarded 50k\+ educators for teachee\.com, including 2000\+ paid customers\. Rebuilt Customer Service and Success Management processes and related OKRs and KPIs with a strong focus on customer portfolio development, retention, and expansion\. Improved Product Adoption rate by 60%\. In December 2021, Teachee's India team was acqui\-hired by Teachmint, and I transitioned into Teachmint's Customer Success organization\.

Sr\. Customer Service Consultant/ Trainer/ Business Consultant at Impartus Innovations, Aug 2015 \- Mar 2021 · 5 yrs 8 mos, Greater Delhi Area, Impartus provides innovative video\-enabled learning solutions that drive better outcomes for higher education and the corporate sector\. I owned GTM strategy and full P&L accountability for a large institutional account portfolio — growing it from a single pilot partner to a diversified, multi\-country client base across India, Dubai, Singapore, and Malaysia, working with several nationally recognized institutions\. I consistently held strong net retention through structured quarterly business reviews, proactive account health monitoring, and deep executive relationship management

Sr\. Manager at Tata ClassEdge, Jan 2012 \- Aug 2015 · 3 yrs 8 mos, Delhi, Tata ClassEdge 'COSMOS' is an adaptive teacher empowerment solution, aimed at enhancing the teaching learning process with its prime focus on improving learning outcomes and stronger conceptual understanding\. I led go\-to\-market strategy and national rollout for a technology solution sold into private\-sector scjhools— scaling rapidly from a single pilot to a large national footprint within the first year, while maintaining strong customer retention\. I also significantly grew our Customer Success organization, building it into one of the largest teams of its kind in the company and driving consistent upsell revenue through structured cross\-sell strategies

## Education

Master of Business Administration \(MBA\), HR, Delhi University

diploma, Computer Software Engineering, NIIT Pune

[View the original profile](https://tal.club/meet/anshul-omar)

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