Risk &Compliance | Internal Audit | ISO | Banking Domain | 18 Years Experience

Bengaluru, Karnataka, India


Coimbatore, Tamil Nadu, India



MBA, Finance & Marketing
sastra university
BSc, Mathematics) 86
Kerala university
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Download Tal BossRisk &Compliance | Internal Audit | ISO | Banking Domain | 18 Years Experience
A seasoned Quality Manager, driving excellence and bringing continuous improvement to project delivery. With a strong quality management background, setting up and managing Quality Management System in projects across industries. Specialties; Audits, Agile, SAFe, RCA, Deep dives, People Management, Lean Six sigma Green belt, process consultation, Improvements
Greater Bengaluru Area
claude code
gemini
Senior Consultant at Capgemini, May 2013 - Sep 2026 · 13 y 4 mo, Bengaluru, Karnataka, India, Quality Consultation to IT projects across Automobiles, Airlines for for project set-up, Implementation, Governance and improvements. Conducting audits( ISO 9000.2015,ISO 20000.2018) and sharing improvement opportunities with IT projects. Hand on experience into identifying pain areas and to come up with effective action plans to improve contribution margin for projects. Specialist is conducting Deep Dive Analysis, RCA, Data analytics, Metrics stabilization etc
Assistant Manager at Axis Bank, Jun 2009 - Jul 2011 · 2 yrs 2 mos, Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies. Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs. Maintained professionalism by staying calm while addressing unhappy or angry customers. Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions. Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty. Managed front end operations for Retail banking. Experience in ATM reconciliation and CMS activities. Actively participated in branch audits and reporting.
Clerk at City Union Bank Ltd., Jun 2006 - May 2009 · 3 yrs, Coimbatore, Tamil Nadu, India, Provided quality clerical support through data entry, document management, email correspondence, and overseeing operations for retail banking. Worked on all key banking operation activites Maintained filing system and organized customer documents for easy retrieval of information. Managed calendars and scheduled appointments to maintain smooth flow of operations.
MBA, Finance & Marketing, sastra university
BSc, Mathematics) 86, Kerala university