Director of Product | Platform and AI Products | AI Agents, MCP, Agentic Commerce | 13+ yrs B2B SaaS | Scaled platforms for Fortune 500 across 30+ countries | IIM Calcutta, IIT Jodhpur


Bengaluru, Karnataka, India


Mumbai Area, India

Mumbai Area, India

Mumbai Metropolitan Region

Mumbai Metropolitan Region







Master of Business Administration - MBA, Business Administration and Management, General
Indian Institute of Management, Calcutta

Bachelor of Technology (B.Tech.), Mechanical engineering
Indian Institute of Technology Jodhpur
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Product leader with 13+ years of experience building and scaling global SaaS platforms across digital experience (CMS/DXP), AI-driven personalization, enterprise data, and supply chain ecosystems. I focus on translating business strategy into scalable products that drive measurable growth, customer retention, and operational efficiency. My core focus areas include AI product leadership, enterprise SaaS platforms, platform modernization, and product-led growth. I enjoy building strong product teams, aligning cross-functional stakeholders, and shaping products that create real business value for global customers. Always open to conversations around AI SaaS platforms, digital experience innovation, product leadership, and emerging technology trends.
Bengaluru
claude code
gemini
lovable
mcp
midjourney
replit
Director of Product Management at Milestone Inc, Apr 2025 - Present · 1 yr 6 mos, Hospitality-focused CMS and digital experience platform (DXP) serving enterprise hospitality brands. I own the platform and DXP product lines. - Led the team to built the API Integration Framework as a Service, converting one-off integrations into a repeatable platform capability - Launched the Agency Marketplace and extensibility infrastructure, opening the platform to third-party builders - Drove AI-driven personalization, contributing to a 30% conversion uplift on website traffic - Drove retention work across the portfolio, cutting churn from 13% to 9% - Defined the agentic AI roadmap aligned to MCP, ACP, and UCP
Lead Product Manager at Milestone Inc, Aug 2023 - Apr 2025 · 1 yr 9 mos, Bengaluru, Karnataka, India
Senior Product Manager at GEP Worldwide, Jul 2022 - Aug 2023 · 1 yr 2 mos, Enterprise procurement and supply chain software serving Fortune 500 clients across 30+ countries. I led a team of 7 product managers for vendor management product line. - Led and scaled a 7-PM team owning products used by Fortune 500 procurement organizations across 30+ countries - Owned ticket management and a no-code app builder, extending the platform beyond core procurement workflows into customer-built solutions - Delivered an ML powered master data management solution for helping procurement organizations to take decisions based on centralized vendor information - Partnered with engineering, sales, and client success across regions to drive adoption in complex enterprise environments
Product Manager at GEP Worldwide, Jan 2020 - Jul 2022 · 2 yrs 7 mos, Mumbai Area, India
Product Consultant at Accenture, Jul 2019 - Jan 2020 · 7 mos, Mumbai Area, India
Chief Product Officer at Saino.io, Jan 2017 - Apr 2018 · 1 yr 4 mos, Mumbai Metropolitan Region, Early-stage communications platform startup. I joined as CPO to build the product from zero. - Built a CPaaS platform (Voice, SMS, Email) from scratch: product vision, platform architecture decisions, and go-to-market - Owned the full product lifecycle with founder-level accountability, from first line of spec to first paying customers
Engineer / Technologist at GE, Jun 2014 - Dec 2016 · 2 yrs 7 mos, Mumbai Metropolitan Region, - Created project plan and roadmap to adhere to the operational matrix -VDR submission, before schedule project delivery, FTY 1 (First-time yield) - Conducted timely reviews with customers & stakeholders for varied projects including Talara, KNPC, Yanchang and CEPSA - Led the cost out initiatives while working as a DMP (direct material productivity) Focal for India region and worked with cross-functional teams - Consulted and Trained Suppliers such as TCS, and Quest, documented guidelines for technical documents for process improvement - Redesigned steam turbine casing (3P project)
Master of Business Administration - MBA, Business Administration and Management, General, Indian Institute of Management, Calcutta
Bachelor of Technology (B.Tech.), Mechanical engineering, Indian Institute of Technology Jodhpur