---
title: "Ankush Gupta - Program Manager - Expanion & Strategy in Greater Bengaluru Area | Tal"
description: "Meet Ankush Gupta, Program Manager @ Apna Mart | Founder’s Office | Product • Ops • Growth | Q-Comm • Retail • Prop-Tech | NMIMS ’23 based in Greater Bengaluru Area. AI stack includes claude, gemini, and notion."
image: "https://tal.club/meet/ankush-gupta/share-image"
---

# Ankush Gupta on Tal

## Headline

Program Manager @ Apna Mart \| Founder’s Office \| Product • Ops • Growth \| Q\-Comm • Retail • Prop\-Tech \| NMIMS ’23

## Location

Greater Bengaluru Area

## AI stack

claude

gemini

notion

openai

Zapier

## Work experience

Program Manager \- Expanion & Strategy at Apna Mart, Jun 2025 \- Present · 1 yr 3 mos, Bengaluru, Karnataka, India, 1\) NSO Execution & Store Handover Management: \- Owned end to end delivery of 88 new stores, fast\-tracking expansion goals and ensuring go\-live readiness\. \- Reduced average site delivery time from 21 days to 9 days by streamlining workflows, enforcing tighter inter\-departmental SLAs, and driving on\-ground accountability\. 2\) Operational Monitoring & Data\-Driven Reporting: \- Built and maintained a real\-time project tracking dashboard \(11\+ metrics\), offering Founder\-level visibility into weekly progress, bottlenecks, and readiness\. \- Partnered with State CEOs to drive store\-level cost control, improving unit\-level P&L efficiency across expansion markets\. \- Leveraged AI tools to automate Google Sheets reporting via App Script, significantly reducing manual effort and report turnaround time\. 3\) Process Optimization & Strategic Procurement: \- Achieved 16% cost reduction in central procurement items by renegotiating vendor contracts, standardizing SKUs, and improving demand forecasting\. \- Ensured layout preparation was completed 20 days ahead of RE handover, and BOQ collection 10 days in advance, eliminating last\-mile blockers and enabling faster vendor mobilization\. 4\) Cross\-Functional Program Leadership: \- Led company\-wide rebranding from ApnaMart to Junction, driving brand rollout across new stores, ensuring consistency in identity, signage, and customer experience\. \- Worked with Merchandising to reduce gifting SKU supply chain TAT from 30 days to 14 days, improving seasonal availability\.

Program Manager \- Product & Ops at Settl\., May 2023 \- Mar 2025 · 1 yr 11 mos, Bengaluru, Karnataka, India, 1\) System Integration & Back\-end Development: \- Designed and implemented back\-end logic for Freshdesk, ensuring seamless integration with GBL, YouTube, and Zapier\. \- Developed various back\-end system logic for internal departments' data flow, enhancing productivity and operational efficiency\. 2\) Data Analytics & Business Intelligence: \- Conducted in\-depth ticketing system analysis, identifying trends and driving customer service SLA compliance to 85% through targeted improvements\. \- Developed dashboards using SQL and Metabase, delivering actionable insights into key performance metrics for organizational departments\. 3\) Process Optimization & Operational Excellence: \- Spearheaded end\-to\-end process for a new website and customer, housekeeping, and property management apps, integrating Tookan, Gupshup, and Leadsquared with the back\-end\. \- Implemented process controls across Operations, introducing audit frameworks via GoAudits, streamlining reservation process, and optimizing consumables usage\. \- Reduced OPEX by 18% by deploying IOT smart devices across electric sub\-meters, water tanks and DG machines\. \- Pioneered integration of AI\-powered computer vision into CCTV infrastructure, enabling real\-time tracking of ground operations effectiveness\. 4\) Performance Marketing & Technical Troubleshooting: \- Managed technical troubleshooting for performance marketing, ensuring seamless lead flow through efficient schema management, metadata handling, tracking codes, conversion goals, and tag management\. 5\) Cross\-Functional Leadership & Strategic Impact: \- Recognized as Star Performer \(FY\-III 2023\) for outstanding contributions to system automation, integration, and process efficiency\.

Operations & Supply Chain Management Intern at Adani Power, May 2022 \- Sep 2022 · 5 mos, Kawai, Rajasthan, India, • "Inventory Modelling Project" duties included materials classification, demand forecasting, flaw discovery in the current level setting, and new level setting proposal\. Also, I got exposure to Warehouse Management & Procure to Pay process\. • "Coal Supply Chain Losses Project" duties included each stage's identification of coal quality and quantity losses and supplier and user challenges\. Also, saw the working of the coal supply chain network\. • "Power as a Product Project" examines the Indian electricity market, it's positioning, power dispatch process \- delivering the end product to the consumer, and government regulations\.

## Education

Master of Business Administration \- MBA, Technology Management, SVKM's Narsee Monjee Institute of Management Studies \(NMIMS\)

Bachelor of Technology \- BTech, Computer Engineering, SVKM's Narsee Monjee Institute of Management Studies \(NMIMS\)

[View the original profile](https://tal.club/meet/ankush-gupta)

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