Headline

Product Manager @OpenGov | Ex-JPMC | BE | MBA | PMP | CSPO | SAFePOPM | IIBA-CPOA | AWS

About

✅ A diligent Professional offering 14 years of enriched experience in Product Management, Product Ownership, Agile Business Analysis, Program administration and driving initiatives in following domains: ✔️Connected Commerce Platform ✔️Loyalty Points redemption ✔️Omni channel Travel Platform ✔️Platform Product Management ✔️APIs & Microservices ✔️Digital Banking - Wealth & Retail ✔️Salesforce ✔️Business Operations, ✔️Analytics & Insights ✔️Sales Incentive Compensation ✅ Strong understanding of ERP & CRM Systems, Project Management in Global and dynamic environment. ✅ Working as a Technology Product Owner in JP Morgan Chase & Co. ✅ Worked as Program Manager for Sales Incentive Compensation for APAC & JAPAN (APJ Theater) ✅Worked as BA/Team lead in both waterfall and Agile environment, also in hybrid software development environment and continuously worked toward shifting our team’s mindset from waterfall to Agile ✅ I am confident on my analytical and communication skills along with the ability to articulate and organize complex business requirement. ✅ Won several Applause awards & appreciation in my professional career for excellent delivery in assigned projects and assignments ✅ Passionate about coaching and mentoring new members in the team and I love motivating people around me. ✅ I am a Fitness enthusiast, passionate about training for Marathons, Cycling, Weight Training, Yoga and Mindfulness Meditation. ✅ Loves Reading and Traveling ✅ Also an avid Tea enthusiast who loves to watch movies, documentaries, web series and intend to do meaningful content creation

Location

Pune Division

AI stack

cursor

opencode

Work experience

Product Manager - Public Service Platform at OpenGov Inc., Dec 2025 - Present · 9 mos, Pune District, Maharashtra, India, - Drive, manage and scale core platform capabilities like Identity & Access Control, Audit Logs, and Integrations for Unified User experience across all OpenGov product suites driving secure, compliant and extensible public sector platform

Associate Product Manager at JPMorganChase, Jan 2023 - Dec 2025 · 3 yrs, Pune District, Maharashtra, India, ✔️ Product Owner for 6 API products in Chase Travel Platform ✔️ Chase Travel is part of Connected Commerce Card business in Consumer & Community Banking Line of Business of JPMorgan & Chase

Product Owner | Associate - Product Management at JPMorganChase, Dec 2021 - Jan 2023 · 1 yr 2 mos, Hybrid, ✔️ Working on Tavisca-cxLoyalty Platform | Chase Travel | Connected Commerce | CCB ✔️Work with Engineering Managers and Architects to identify valuable offerings / services / features for Engineering teams – like Audit Log Service, A/B Testing SDKs, Data Access APIs, Encryption Libraries, CI/CD offerings, Monitoring offerings, Performance Test suites, etc. ✔️Partner with Product & Engineering Managers (in the US and India) to identify, refine, scope, prioritize high-value features to enable other teams in meeting their commitments. ✔️Create/build user stories and identify dependencies and parallel work streams. ✔️Work with multiple squads, and analysts on running discovery sprints for providing clarity to high-risk & ambiguous items. ✔️Own the design, validation, and delivery of specific high-impact, high-risk items in the roadmap – along with Technical Architects/Engineers. ✔️Work towards defining and tracking key product metrics for showcasing the impact of delivered features. ✔️Run Agile Ceremonies like Feature elaboration/Estimation, release planning, Iteration Planning Meeting, Showcase, etc in partnership with Iteration Managers / Delivery Managers. ✔️Work with Product team members to help maintain a healthy and well-articulated Product Backlog. ✔️Manage Stakeholder communication with product, delivery, engineering and program management within the organization.

Senior Business Analyst - (Product Owner | Agile Delivery) at Globant, Jul 2020 - Dec 2021 · 1 yr 6 mos, India, - I am fortunate enough to be a part of Product Acceleration Studio at Globant, this Studio uses modern product management techniques to ensure products solve the right problems, meet user expectations, and achieve business value. - Evaluating business processes and understanding project goals - Identifying and then prioritizing technical and functional requirements - Gathering critical information from meetings with various stakeholders and producing useful reports. - Conducting meetings and presentations to share ideas and findings. - Serving as a liaison between stakeholders and users. - Working closely with clients and cross functional teams - Define project requirements by identifying project milestones, phases and elements - Contribute to team effort by accomplishing integrated results as needed

Senior Business Operations Analyst - Global Sales Operations at Symantec, Sep 2017 - Jun 2020 · 2 yrs 10 mos, Pune/Pimpri-Chinchwad Area, Key Functional Areas: 1. Managed Projects on IT / Business Systems Enhancements for below functions : - Sales - Sales Operations - Sales Compensation - Sales Commissions - Sales Finance - Channel Ops - Quoting Ops 2. ERPs Supported and worked on: - Oracle Sales Cloud - Oracle Incentive Compensation - Oracle SPM - Oracle Fusion Cloud - OTBI, OBIEE - Oracle CPQ - Salesforce 3. End to End Sales Compensation Management for APAC & JAPAN 4. Sales & Business Operations - Territories & Quota Management 5. Requirement gathering, Trainings & Documentation 6. Stakeholder Management 7. Reporting & Analytics 8. Reporting & Analytics for: - Sales Pipeline - Forecasting - Top Deals & Slipped deals - Install Base Reports - Reports for Channel Sales - GSI, Partners, distributors - Closed deals & Bookings Reports - Reports High Dollar Value deals 9. Reporting Tools used: - Oracle Fusion Cloud - Oracle BI - OTBI, OBIEE - SFDC - SAP Business Objects - MS Excel - Learnt Oracle FRS & SmartView

Reporting & Sales Insights / Sales Operations Analyst at Symantec, Dec 2014 - Sep 2017 · 2 yrs 10 mos, Pune Area, India, • Initially worked as Sales Operations Analyst in Global Sales Operations and Excellence (GSOE) Business Unit. • Work in Shared Resource Centre (based in Pune India) to drive execution of key reporting and analytical requirements for GSOE. • Gather Business requirements from the stake holders and ensures the timely delivery of the Reporting project • Defines and builds business dashboards to allow consistent and up-to-date tracking of key business performance indicators

Consultant - Presales at Icertis, Dec 2013 - Dec 2014 · 1 yr 1 mo, Pune/Pimpri-Chinchwad Area, • To conduct Pre-sales study and analysis of the current setup of the prospect, our product offering and competition offerings • Engage with CFO/VP/Director/Sr. Managers (legal/IT/procurement) throughout the sales cycle. • Interfacing with client Representative and opportunity owner to analyze and map requirements in order to assist in drafting viable proposals • Requirement Analysis, Gap analysis, • Product demos and presentations, Proposals/RFx • Concept Selling, Product Marketing, Business Development, • eMail Campaigning, Research for identifying prospects, • Customer Profiling and mapping, Qualifying Prospects.

Associate Consultant - Business Analysis at Icertis, Mar 2012 - Dec 2013 · 1 yr 10 mos, Pune, Maharashtra, • Identify, define, record and communicate functional requirements from internal users • Works as the bridge between the end-users and IT teams, efficiently collaborating to identify, gather and define functional requirements. • Constantly improvise and manage a streamlined process which will facilitate efficiency and high productivity in delivering on programs/projects SLA commitments Reporting and Process Management: • Created and maintained user documentation to support training and testing. • Worked upon building two dimensional metrics for Process Improvement • Responsible for reviewing and summarizing the internal data of the client. Generating tracker for different business modules and generating report for the client • Understanding Client's requirement for Business Support, Analyzing Business issues received from Clients. Interacting with Clients to solve their business issues, while ensuring to provide satisfactory resolution.

Education

MBA - Post Graduate Diploma in Management (PGDM), Marketing/Marketing Management, General, Sri Balaji University, Pune

MBA - Post Graduate Diploma in Management (P.G.D.M), Marketing/Marketing Management, General, Balaji Institute of Technology & Management, Sri Balaji Society, Pune