Headline

Believe&Achieve!

About

I'm a Client Experience, Marketing and Operations professional with 6+ years of cross-functional experience in driving customer satisfaction, building strong B2B and B2C relationships, and delivering impactful experiences across fintech, health tech, and wellness platforms. Most recently, I’ve specialized in leading operations and client experience in the mental health and wellness sector, with roles at DocVita and The Happiness Project. I’ve successfully planned and hosted webinars, community meetups, and wellness workshops — managing end-to-end logistics, budgets, partnerships, and user engagement. My background combines: Customer support and escalation handling Curating Brand Experiences Team leadership and process optimization CRM systems and automation Event planning, logistics, and post-event engagement Finance ops and scheduling for service delivery Whether I’m managing therapy teams, setting up live wellness events, or enhancing feedback systems, my goal is always to create thoughtful, frictionless, and scalable experiences that empower both clients and internal teams. 🎯 Currently exploring roles in: Event/Experience Management Customer Success & Operations Marketing Health & Wellness Tech Let’s connect if you're building experiences that make a difference.

Location

Bengaluru

AI stack

anthropic apis

claude code

claude

notion

openai

Fireworks AI

Work experience

Customer Success Specialist at HabitNu, Aug 2025 - Sep 2026 · 1 yr 2 mos, Greater Bengaluru Area

Client Operations at DocVita, Aug 2024 - Jul 2025 · 1 yr, Greater Bengaluru Area

Client Operations Manager at The BlacBook, Aug 2023 - Aug 2024 · 1 yr 1 mo, Greater Bengaluru Area

B2B Support. at cure.fit (cult.fit), Dec 2019 - Jul 2023 · 3 yrs 8 mos, India

Education

Bachelor of Business Administration - BBA, Data Science, Jain (Deemed-to-be University)