Ankur Kumar
IndusInd bank as a Relationship manager
New Delhi
9+ years of work experience
Aug 20233 yrsPresent
New Delhi, Delhi, India
1 Ensure compliance with regulatory requirements for banking operations and maintain accurate records.
2 Coordinate with other departments to resolve issues related to liabilities management and retail branch banking.
3 Processed account openings, transactions, and service requests with accuracy, adhering to compliance and regulatory guidelines.
4 Collaborated with internal teams to ensure compliance with regulatory requirements and provide tailored financial solutions to clients.
5 Built and maintained strong customer relationships, addressing inquiries and resolving complaints to enhance customer satisfaction and retention.
Jan 20212 yrs 6 mosJun 2023
Delhi, India
1 Handle deposits, withdrawals, and transfers accurately and efficiently, ensuring all transactions are properly documented.
2 Maintain and balance the cash drawer daily, following bank security procedures to minimize errors or losses.
3 Inform customers of bank products and services, assisting with account openings and identifying cross-selling opportunities.
4 Provide friendly, helpful service, answer customer inquiries, and assist with account-related questions or issues.
Jun 20173 yrs 6 mosNov 2020
Greater Delhi Area
1 Coordinate with Custo mer to Explain Credit Card benefits & KYC.
2 Follow up with Credit &Operation to resolve issue raising to making credit card.
3 Coordinate with HDFC team for better TAT of credit card application.
4 Coordinate with Field executive at contact point verification of customer KYC & income documents
Education
Graduate, B. Com
Delhi University
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