Senior Staff Engineer | Freshworks | Agentic AI | NIT Trichy | JioMart | JPMorgan Chase | Oracle | Athenahealth

Bengaluru, Karnataka, India
Bengaluru, Karnataka, India

Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India

Hyderabad Area, India

Greater Hyderabad Area

On-site

On-site







B tech, Electronics and Communication
National Institute of Technology, Tiruchirappalli
XII th; ICSE
spring dale college
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I’m a curious engineer with extensive experience in designing and scaling high-performance, secure, and distributed enterprise platforms across AI, ITSM, e-commerce, banking, healthcare, and SaaS. My core expertise spans distributed systems, microservices, multi-tenant architectures, database performance, cloud platforms, system design, and application security. In recent years, I’ve focused extensively on building AI-powered enterprise products, including Agentic AI systems, AI Copilots, production RAG pipelines, tool-calling workflows, MCP integrations, multi-agent architectures, and intelligent automation. At Freshworks, I work across product and platform teams to drive architecture, technical strategy, prototyping, scalability, security, and long-term technology direction for AI-powered experiences across Freshservice, Freshdesk, and Freshmarketer. I enjoy solving complex engineering problems at scale, turning emerging technologies into reliable production systems, and working at the intersection of architecture, engineering, AI, and product.
Greater Bengaluru Area
claude code
claude
cursor
gemini
github copilot
openai
Senior Staff Engineer at Freshworks, Oct 2023 - Present · 2 yrs 11 mos, Bengaluru, Karnataka, India
Architect at Reliance Jio, Aug 2021 - Oct 2023 · 2 yrs 3 mos, Bengaluru, Karnataka, India
Principal Engineer at athenahealth, Jul 2021 - Aug 2021 · 2 mos, Chennai, Tamil Nadu, India
Team Lead at athenahealth, Jun 2018 - Jun 2021 · 3 yrs 1 mo, Chennai, Tamil Nadu, India
Engineering Lead at J.P. Morgan, Jul 2015 - Jun 2018 · 3 yrs, Hyderabad Area, India
Principal Member of Technical Staff at Oracle, Feb 2014 - Jun 2015 · 1 yr 5 mos, Greater Hyderabad Area
Lead Member of Technical Staff at Oracle, Nov 2011 - Feb 2014 · 2 yrs 4 mos, On-site
Senior Member of Technical Staff at Oracle, Dec 2009 - Nov 2011 · 2 yrs, On-site
B tech, Electronics and Communication, National Institute of Technology, Tiruchirappalli
XII th; ICSE, spring dale college
github: https://github.com/ankitnitt15