Headline

Business Analyst | Product Owner | Business Systems Analyst | Digital Banking | API Integrations | Process Automation | SQL | Power BI | Agile

About

I am a Business Systems Analyst with 3+ years of experience driving digital transformation, workflow optimization, enterprise system integration, and process automation within high-volume banking environments at ICICI Bank. I specialize in business analysis, BRD documentation, API integrations, workflow optimization, UAT coordination, Agile delivery, stakeholder management, process automation, and analytics-driven decision-making, with proven expertise translating business requirements into scalable enterprise digital solutions. Throughout my career, I have successfully contributed to enterprise-scale digital repository transformation initiatives, banking workflow modernization programmes, centralized document management systems, API-based integrations, and operational efficiency improvement projects, while improving workflow scalability, processing efficiency, and operational governance across banking technology platforms. I bring strong expertise in SQL, Excel, Power BI, Agile methodologies, backlog management, sprint planning, dashboard reporting, workflow analysis, and cross-functional collaboration, enabling effective communication between business, operations, and technology stakeholders. I am passionate about building scalable digital banking solutions and leveraging analytics, automation, and enterprise technology modernization to improve operational performance and customer experience.

Location

Hyderabad

AI stack

claude code

dalle

meta

Suno

Work experience

Business Technology Analyst – Digital Banking at ICICI Bank, Jan 2023 - Present · 3 yrs 10 mos, Hyderabad, Telangana, India, • Define and deliver Business Requirement Documents (BRDs) for digital banking workflows and enterprise document management initiatives • Design end-to-end workflows integrating APIs across enterprise banking platforms improving operational efficiency and scalability • Conduct process analysis and identify workflow gaps supporting automation and AI-enabled operational improvements • Collaborate with business stakeholders, operations teams, and technology teams aligning digital solutions with business objectives • Support User Acceptance Testing (UAT), A/B testing, feature validation, and go-live readiness activities for enterprise banking solutions • Build SQL, Excel, and Power BI dashboards monitoring KPIs and supporting data-driven decision-making for leadership teams • Participate in Agile delivery activities including sprint planning, backlog refinement, and cross-functional coordination • Improved document processing efficiency by 50% through workflow optimization and process enhancement initiatives • Designed enterprise API-based integrations connecting 90+ internal applications to centralized repository systems

Graduate Engineer Trainee at Jindal Steel & Power Ltd., Jul 2022 - Jan 2023 · 7 mos, Angul, Odisha, India

Research Intern at Defence Research and Development Laboratory (DRDL) - DRDO, Jan 2021 - Jun 2021 · 6 mos, Hyderabad, Telangana, India, • Supported simulation and analytical activities related to trajectory optimization for defence research initiatives • Assisted with technical research, modelling, and analytical problem-solving activities within engineering research environments

Education

B.tech, Electrical Engineering Technologies/Technicians, National Institute of Technology, Kurukshetra, Haryana

Public links

github: https://github.com/ankit10838

ankit10838.github.io: https://ankit10838.github.io/portfolio/