Headline

Engineering Leader | IIM C’ 26 | Enterprise AI & MarTech Modernization | Building event-driven, agent-ready systems | Writing about practical AI adoption | 32K followers

About

Most AI conversations in enterprises start with the model. The ones that work start with the system around it. I’m an engineering leader working at the intersection of enterprise software, marketing technology, and applied AI. Over 15 years I’ve led teams that modernized legacy MarTech stacks toward event-driven, real-time architecture — the kind of foundation that makes AI adoption a design decision rather than a pilot that quietly stalls. What I focus on: → Enterprise AI adoption — governance, operating models, and why most AI projects fail for organizational reasons rather than technical ones → Engineering leadership — decision-making, systems thinking, and the judgment that separates engineers who scale from those who don’t → MarTech modernization — customer data, event-driven architecture, and AI inside marketing platforms My view: AI doesn’t replace people. It changes where human value is created. The cost of generating work collapsed. The cost of verifying it didn’t. I completed the Advanced Programme in AI for Leaders at IIM Calcutta, alongside executive AI education from Vanderbilt and Snowflake — a deliberate progression toward leading AI transformation, not a collection of badges. I write regularly on enterprise AI, engineering leadership, and MarTech architecture. If you’re navigating any of these, my posts are the shortest way to see how I think. Currently open to conversations about Senior EM / Director / Head of Engineering roles — or reach me via DM.

Location

Bengaluru

AI stack

aistudio

antigravity

claude code

claude

codex

cursor

Work experience

Senior Engineering Manager, MarTech at Docusign, Jul 2024 - Present · 2 yrs 2 mos, Bengaluru, Leading cross-continental Platform Engineering and MarTech teams across Bengaluru and San Francisco, building enterprise-scale Customer Data Platforms, Snowflake data integrations, and AI-driven customer engagement systems. Key work: - Architected "The Council" — an autonomous SDLC automation platform replacing fragmented AI point tools with a single governed control plane (requirements → design → planning → autonomous coding → test → deploy). Built on a typed 12-stage workflow orchestrator, risk-scoring policy engine, four resumable approval-gate types, and an immutable DynamoDB + S3 audit trail. - Designed the Claude Code autonomous coding worker (isolated ECS Fargate tasks) that implements Jira tickets as right-sized PRs and self-remediates CI failures, with a four-layer observability model wired into Datadog and Slack. - Delivered end-to-end agentic AI workflows: automated bug triage, PR creation, PR review, spam detection, and AI-driven email generation agents. - AWS-native platform via Terraform IaC — ECS Fargate, API Gateway, SQS, EventBridge, RDS, DynamoDB, S3, HashiCorp Vault. Zero vendor-SaaS lock-in. - Platform Engineering / Shared Services org — Docker + Amazon EKS (Kubernetes) for reusable services consumed across product teams.

Software Engineering Team Lead at LatitudePay Asia, Jul 2023 - Jun 2024 · 1 yr, Singapore, • Led a cross-functional team in designing and delivering scalable BNPL payment solutions • Owned end-to-end development of customer onboarding, credit assessment, and repayment workflows • Collaborated with product managers and business stakeholders to translate fintech requirements into technical solutions • Ensured high availability, performance, and security of payment and transaction systems • Mentored junior engineers, conducted code reviews, and promoted engineering best practices • Implemented CI/CD pipelines, automated testing, and monitoring for faster and safer deployments • Resolved production issues and supported incident response to maintain platform reliability • Drove Agile ceremonies (sprint planning, retrospectives) and improved team velocity and collaboration • Integrated with third-party APIs for identity verification, fraud detection, and credit scoring • Ensured compliance with regulatory standards and data protection laws (e.g., PCI DSS)

Software Engineering Lead at PropertyGuru Group, Feb 2021 - Jun 2026 · 5 y 4 mo, Singapore, Led 8 full-stack engineers delivering retention and personalisation platforms as part of PropertyGuru's Platform Engineering / Shared Services function across Southeast Asia. - Architected the User Profiling System — consolidated disparate user behaviour signals into unified, real-time marketing cohorts for downstream targeting. - Built and shipped the New Home Recommendation Engine, driving significant lifts in user engagement and customer retention. - Packaged all services in Docker, deployed on Kubernetes / Amazon EKS for reliable reuse across regional product teams.

Senior Software Engineer at REA Group, Sep 2019 - Feb 2021 · 1 yr 6 mos, Federal Territory of Kuala Lumpur, Malaysia, Fullstack Mobile Developer, Lead Mobile API Developer, React Native Mobile App Developer, My role is to write and style the back-end components that meet the requirements of our mocks and fulfill our user stories. I also monitor and process pull requests for production deployments. Technologies used: Node.js, JavaScript, ES6, TypeScript, React, AWS Cloud.

Lead Mobile Application Developer at Maybank, Jan 2017 - Sep 2019 · 2 yrs 9 mos, Federal Territory of Kuala Lumpur, Malaysia, - Lead Mobile Application Developer - Native Android and iOS App Development - Support the entire application lifecycle (design, develop, test, release, and support) - Produce fully functional mobile applications writing clean code - Gather specific requirements and suggest solutions - Write unit and UI tests to identify malfunctions - Troubleshoot and debug to optimize performance - Design interfaces to improve user experience - Liaise with Product development team to plan new features - Ensure new and legacy applications meet quality standards - Research and suggest new mobile products, applications and protocols - Stay up-to-date with new technology trends

Senior Mobile Developer / Technical Lead at GoodWorkLabs, Sep 2015 - Dec 2016 · 1 y 3 mo, Bengaluru

Software engineer- Mobile at 22by4 Consulting, Jun 2012 - Sep 2015 · 3 y 3 mo, Bengaluru

Education

Advanced Programme in AI for Leaders, Artificial Intelligence, Indian Institute of Management, Calcutta

Advanced Certificate Programme, Blockchain Technology, International Institute of Information Technology Bangalore

Public links

github: https://github.com/ArchitectAK

medium: https://medium.com/@ArchitectAK