Headline

Building voice AI for India | Hinglish voice agents with sub-seconds latency | Memory systems | Sharing what I learn

About

I believe voice will become the next major interface for technology. Just as mobile transformed how people interacted with software, natural conversation will transform how we discover, decide, and get things done. I am particularly interested in what this looks like for India, where multilingual conversations, code-switching, diverse accents, noisy environments, and unique user expectations make it a fundamentally different problem from building voice products for the US. These aren't edge cases, they define the product. Over the past 13+ years, I have built and scaled consumer products used by millions, leading engineering across search, pricing, personalisation, commerce, and AI experiences. I have architected platforms that accelerated product development across engineering teams, shipped production-grade multi-agent AI systems for conversational experiences, and led organisation of 25+ engineers while staying deeply hands-on with architecture and code. Today, I am applying that experience to understanding the hard engineering and product problems behind voice AI - measuring end-to-end latency, evaluating speech systems for Indian users, designing memory and agent architectures, and experimenting with how voice-native experiences should be built rather than simply adapting chat interfaces. At heart, I enjoy building products from first principles, solving difficult engineering problems, and working at the intersection of technology, product, and user experience. I am always excited to discuss distributed systems, AI infrastructure, developer productivity, product thinking, and the future of human-computer interaction. If you are building India-first consumer AI, I would love to compare notes. Whether you are a founder, engineer, researcher, or investor, my DMs are open. Let’s connect: ankit.goyal.it@gmail.com

Location

Gurugram

AI stack

codex

cursor

opencode

Work experience

Self Employed at Stealth AI Startup, May 2026 - Present · 4 mos

Director of Engineering at Urban Company, Jan 2024 - May 2026 · 2 yrs 5 mos, Gurugram, Led and owned high-scale backend core catalog & pricing platforms, architected the in-house frontend platform from scratch and AI-driven conversational search. Org Building & Hiring: Scaled the team from 3 to 20+ engineers by hiring senior backend, frontend, and platform engineers across multiple tech stacks. Structured pods with strong Tech Leads and EMs, enabling clear capability ownership and reducing cross-team dependencies. Mentored SDE3s and EMs through objective growth paths. Capability Ownership & Architecture: Defined ownership models across Catalog, Pricing, Search systems, aligning architecture with business roadmaps. Designed scalable service boundaries and long-term platform charters to improve reliability and platform evolution. GenAI powered Concierge flow Architected a multi-agent GenAI Concierge system powering personalized chat-based user journeys across product discovery, rebooking, and contextual upselling. Platformised Frontend Architecture Built Orion, a scalable micro-frontend framework enabling one codebase across platforms with unified design and business logic consistency. Standardized frontend architecture to reduce maintenance overhead, accelerate feature rollouts, and empower engineers (even non-frontend specialists) to own end-to-end development

Senior Engineering Manager at Urban Company, Jan 2022 - Dec 2023 · 2 yrs, Gurugram

Engineering Manager at Urban Company, Jan 2020 - Feb 2022 · 2 yrs 2 mos, Gurugram, Haryana, India

Senior Software Development Engineer at Hike Messenger, Aug 2017 - Jan 2020 · 2 yrs 6 mos, New Delhi Area, India

Senior Software Engineer at RIVIGO, Sep 2015 - Aug 2017 · 2 yrs, Gurgaon, India, Building several applications to solve for operations and scaling the business. Working on both frontend and backend technologies for building products starting from scratch. Using AngularJS and Spring MVC framework for development.

Software Engineer at Intuit, Jul 2013 - Sep 2015 · 2 yrs 3 mos, Working as Software Engineer on QuickBooks Online product of Intuit. A key contributor in Wholesale Billing Project, that has been launched in US and other regions, right from planning phase. Have worked on several tasks on both backend as well as frontend with complete ownership of the task end-to-end.

Education

Bachelor of Technology (B.Tech.), Information Technology, National Institute of Technology Karnataka