Ankit Choudhary profile photo 1 on Tal

Ankit Choudhary

Open To Hire//Results-Driven Client Executive | Proven Expertise in Client Engagement and Growth//Client Executive//Client Services//Operation Executive//

Jaipur

7+ years of work experience

GENPACT
May 20245 mosSep 2024

Jaipur, Rajasthan, India

CollegeDekho
Mar 20236 mosAug 2023

Jaipur, Rajasthan, India

Conducted regular check-ins with clients to understand their needs, address concerns, and ensure overall satisfaction Facilitated the on-boarding process for new clients, providing comprehensive training on platform features and services Collaborated with internal teams to address technical issues and ensure timely resolution Utilized data-driven insights to recommend improvements and optimizations to enhance the client experience Ensured the CRM system was up-to-date with relevant client information and communication history.
TATA EX-SERVICEMAN WELFARE CO-OPRATIVE SOCIETY LTD.
Feb 20147 yrs 2 mosMar 2021

Jaipur, Rajasthan, India

check account and also see employees id and documents and see their attendance and other field work
Freelance, self-employed
Sep 20191 yr 1 moSep 2020

Jaipur, Rajasthan, India

Managed client relationships for event organisation, ensuring a positive and collaborative experience Acted as the main point of contact, addressing client inquiries, resolving issues, and ensuring client satisfaction Provided personalized guidance to clients on event's to help them navigate challenges and access relevant resources Maintained clear and open lines of communication with clients, providing regular updates on project progress, milestones, and outcomes Solicited and collected client feedback on services provided through event organization.
Vodafone
Apr 20145 mosAug 2014

Jaipur, Rajasthan, India

Developed and maintained strong, trust-based relationships with key clients, ensuring satisfaction and loyalty Acted as the primary point of contact for client inquiries, addressing concerns promptly and effectively Conducted regular account reviews to identify opportunities for up-selling and cross-selling, contributing to revenue growth Effectively resolved complex issues and challenges faced by clients, demonstrating a problem-solving mindset Participated in cross-functional teams to implement client feedback into product/service enhancements.

Education

Central University of Haryana, Mahendergarh

Master of Business Administration, Marketing

Central University of Haryana, Mahendergarh

20172 yrs2019

EVENT MANAGEMENT, Meeting and Event Planning

NAMED university

20191 yr2020

Join Ankit and 10k+ other professionals on

Tal Boss

Tal is the app where bosses meet engineers & builders directly, without middlemen

Download Tal Boss

Ankit Choudhary on Tal

Headline

Open To Hire//Results-Driven Client Executive | Proven Expertise in Client Engagement and Growth//Client Executive//Client Services//Operation Executive//

About

Results-driven and customer-focused professional with a proven track record in client success, relationship management, and project coordination. Adept at collaborating with cross-functional teams to enhance client satisfaction and drive revenue growth. Demonstrated success in the telecommunications industry with Vodafone, higher education sector with College Dekho, and freelance engagements with Regufe and other Event industry.

Location

Jaipur

Work experience

Process Associate at GENPACT, May 2024 - Sep 2024 · 5 mos, Jaipur, Rajasthan, India

Client Executive at CollegeDekho, Mar 2023 - Aug 2023 · 6 mos, Jaipur, Rajasthan, India, Conducted regular check-ins with clients to understand their needs, address concerns, and ensure overall satisfaction Facilitated the on-boarding process for new clients, providing comprehensive training on platform features and services Collaborated with internal teams to address technical issues and ensure timely resolution Utilized data-driven insights to recommend improvements and optimizations to enhance the client experience Ensured the CRM system was up-to-date with relevant client information and communication history.

Accountant at TATA EX-SERVICEMAN WELFARE CO-OPRATIVE SOCIETY LTD., Feb 2014 - Mar 2021 · 7 yrs 2 mos, Jaipur, Rajasthan, India, check account and also see employees id and documents and see their attendance and other field work

Event Coordinator at Freelance, self-employed, Sep 2019 - Sep 2020 · 1 yr 1 mo, Jaipur, Rajasthan, India, Managed client relationships for event organisation, ensuring a positive and collaborative experience Acted as the main point of contact, addressing client inquiries, resolving issues, and ensuring client satisfaction Provided personalized guidance to clients on event's to help them navigate challenges and access relevant resources Maintained clear and open lines of communication with clients, providing regular updates on project progress, milestones, and outcomes Solicited and collected client feedback on services provided through event organization.

Client Services at Vodafone, Apr 2014 - Aug 2014 · 5 mos, Jaipur, Rajasthan, India, Developed and maintained strong, trust-based relationships with key clients, ensuring satisfaction and loyalty Acted as the primary point of contact for client inquiries, addressing concerns promptly and effectively Conducted regular account reviews to identify opportunities for up-selling and cross-selling, contributing to revenue growth Effectively resolved complex issues and challenges faced by clients, demonstrating a problem-solving mindset Participated in cross-functional teams to implement client feedback into product/service enhancements.

Education

Master of Business Administration, Marketing, Central University of Haryana, Mahendergarh

EVENT MANAGEMENT, Meeting and Event Planning, NAMED university

Ankit Choudhary - Process Associate in Jaipur | Tal