Headline

Building Enterprise AI Products | Founding PM | Voice AI | 0→1 | IITKGP

About

Over the past 5+ years, I have built SaaS and AI products across early- and growth-stage startups. Currently, I lead Product at Storefox.ai, where I am building a GenAI-powered voice intelligence platform for QSRs, Healthcare, and Retail. As the Founding PM, I took the product from idea to production, leading customer discovery, product strategy, LLM evaluation, UX, pricing, GTM, and enterprise deployments. I work closely with enterprise customers to scope AI solutions, run pilots, and translate business problems into production-ready AI workflows. Previously at BetterPlace, I led AI-powered onboarding and background verification products used by 100+ enterprises, launching OCR-based automation, a WhatsApp onboarding chatbot, and an in-house criminal verification system that reduced vendor costs by ~ ₹2.5 Cr annually. I hold a B.Tech in Chemical Engineering from IIT Kharagpur and a Master's from the University of Tokyo, and have authored 5 research papers. I occasionally write on Medium about things I notice along the way. https://medium.com/@ankitagrawal_42818

Location

Bengaluru

AI stack

codex

cursor

gemini

opencode

Work experience

Founding Member, AI Product Lead at Storefox.ai, Oct 2024 - Present · 1 yr 11 mos, GenAI-powered voice intelligence observability platform for QSRs, Healthcare, and Retail, helping brands extract customer and revenue insights from frontline conversations—now live in 500+ locations across India and the US. As the first product hire, I built the product from scratch and scaled it from 0 to 1, owning Product, Ops, Customer success, GTM, and Pricing strategy.

Product Manager at BetterPlace, Apr 2023 - Jul 2024 · 1 yr 4 mos, Bengaluru, Karnataka, India, Led Onboarding & Background Verification product for grey/blue-collar workers, leveraging AI for efficiency & cost reduction. - ML-powered Criminal Record Check, saving ₹2.5 Cr/year in vendor costs - WhatsApp AI chatbot for automated candidate data collection - OCR-based ID verification, reducing costs by 80% - API integrations & enhancements for seamless internal/external use - Localized customizations for 100+ clients across India & Indonesia

Product Manager at AuthorCafé, Feb 2022 - Mar 2023 · 1 yr 2 mos, Building products for academia. Doing everything needed to take the product from 0 to 1.

Own Venture at Scholarlys, Feb 2021 - Jan 2022 · 1 yr, Scholarlys is an AI tool for researchers to get personalized recommendations of the latest research papers and breakthrough research covered in the news. - Took the product from idea to MVP - Designed UI/UX in Framer, feature priotizations - Hired interns - Developed recommendation algorithms - 250 sign-ups

Product R&D Engineer at HORIBA, Nov 2019 - Oct 2021 · 2 yrs, Kyoto, Kyoto, Japan, -Developed and optimized BMS, battery, and fuel cell models in Simulink for vehicle component testing, contributing to the enhancement of automotive testing tools. - Led cross-functional collaboration with HORIBA's US and UK teams to create new applications for existing battery testing products, specifically tailored for the Japan market, working with major clients like HONDA. - Designed and implemented a Python-based solution to analyze battery EIS data, integrating it with existing EIS hardware to provide a seamless, end-to-end product for customers, enhancing the product's overall value and functionality

Education

Bachelor of Technology (B. Tech), Chemical Engineering, Indian Institute of Technology, Kharagpur

Master's degree, Mechanical Engineering, The University of Tokyo