Headline

Product & Growth | Building Global & Local Payments Platform | Payments Innovation Enthusiast | Creating Seamless Payment Experiences

About

At BillDesk, my focus as a Technical Product Manager over the past two and a half years has been to spearhead the creation of a user-centric digital payments platform. With a keen eye on market trends and customer pain points, I've led our team to design and execute a product roadmap that balances technical feasibility with business impact, ensuring that our innovative solutions are both practical and profitable. During my tenure at Kotak Mahindra Bank, my leadership in digital transformation initiatives was instrumental in enhancing user experiences and driving significant business growth. We launched a consumer-focused digital lending application that has become a benchmark for excellence in the industry. Our collaborative efforts across departments have not only increased revenue but also improved operational efficiency, solidifying our footprint in the fintech landscape.

Location

Mumbai

AI stack

gemini

notion

openai

perplexity

Work experience

Technical PM - Payment Gateway at Boku, May 2025 - Present · 1 yr 2 mos, Mumbai

Senior Product Manager - Digital Payments Platform at BillDesk, May 2022 - Apr 2025 · 3 yrs, Mumbai, Maharashtra, India, Led the development of a robust product roadmap for a global digital payments platform, prioritizing features based on user feedback and business value. • Conduct market research to identify trends and customer pain points, informing product strategy. • Collaborate with cross-functional teams to ensure alignment with goals and drive innovation in the digital payments space.

Senior Product Manager -Digital Transformation at Kotak Mahindra Bank, May 2020 - Apr 2022 · 2 yrs, Mumbai, Maharashtra, India, Led the technical product management of a leading web & mobile B2C application of Digital Lending Product at Kotak Mahindra Bank, overseeing integration with internal and external technology partners. • Spearheaded the development and implementation of digital transformation strategies to enhance user experience and drive business growth. • Successfully led cross-functional teams to deliver high-impact projects, resulting in increased revenue and improved operational efficiency.

Product Manager - Software Development at Ecom Express Private Limited, Jun 2018 - May 2020 · 2 yrs, Gurugram, Haryana, India, • Led a team of 11 professionals to handle "New Projects & API Integration" for top 10 clients, contributing to 70% of company revenue. • Developed version 2.0 of first mile pickup web & android app, managing 24 lac transactions daily across India. • Implemented feedback module for end customers, increasing service level from 70% to 95%.

Associate Product Manager - Technology & Product Strategy at Delhivery, Apr 2015 - May 2018 · 3 yrs 2 mos, Gurgaon, India, • Led the design and development of a web-based customer panel, onboarding 300 clients through UI/UX management and A/B testing. • Spearheaded the launch of a Multi piece shipment module, optimizing resources and generating an annual profit of 100 crores. • Developed and launched hyperlocal and food delivery modules, both web and android app-based, resulting in a profit of 50 crores per year.

Education

Product Management Certification Program, Product Management, Duke University

Product Management Certification Program, Product Management, upGrad.com