Headline

Guest Service Agent

About

An experienceed customer relation representative with a demonstrated history of working in the Airline/Aviation industry. Team leader of meet and greet department. Skilled in passengers Handling ,fast forward assistance,customer care,guest relation representative. Hospitality industry,Retail sales supervision, Time efficient and adaptability .Strong operations professional with, Diploma in Aviation .Bachelor of Arts (BA) Focused in Arts studies

Location

Trivandrum

Work experience

Telephone Operator at Grand Millennium Business Bay, Oct 2025 - Present · 9 mos

Guest Service Agent-Telephone operator (pre opening) at The First Group Hospitality, Feb 2025 - Present · 1 yr 5 mos, United Arab Emirates, Guest service -Telephone operator

Customer Service Agent at AI Airport Services Limited, Jun 2022 - Jan 2024 · 1 yr 8 mos, Chennai, International AirportI India, Thai airways International Cargo customer Agent

Customer Relations Executive/ passenger handling at Bird Worldwide Flight Services, Aug 2018 - May 2019 · 10 mos, Cochin international Airport India, Team leader of meet and greet department. successfully completed Training period.

Retail Sales Supervisor at Bipha Drug Laboratories Pvt Ltd., Mar 2016 - Apr 2018 · 2 yrs 2 mos, Cochin Area, India, sales and supervision @ Airport duty paid shop. CIAL ( Cochin international airport) cochin, kerala Sardhar vallabhai Patel international airport - Ahemadabad Hyderabad

Education

PG DIPLOMA IN AIRPORT GROUND HANDLING SERVICES, Aviation, Frankfinn Institute of Air hostess training

Bachelor of Arts - BA, History, Kerala University, Thiruvananthapuram