Headline

Public Health & Hospital Operations Expert | 13+ Years of Experience in Healthcare Delivery & NHM Program Management | HMIS | Quality Assurance | In-Charge Hospital Manager @ Shri Ram Janki Medical College & Hospital

About

“I build health systems that help communities thrive and programs that make a real difference on the ground.” I am a public health and hospital operations professional with over 12 years of experience in implementing and managing healthcare programs that improve service delivery and community well-being. My focus is on bridging policy and practice, ensuring health initiatives reach the intended populations effectively and efficiently. Currently as In-Charge Hospital Manager at Shri Ram Janki Medical College & Hospital, I oversee hospital operations, program implementation, and staff coordination to ensure seamless service delivery. In parallel, I manage block-level health programs, integrating digital health tools and monitoring mechanisms to strengthen healthcare delivery and reporting. My work emphasizes operational efficiency, program compliance, and collaborative team leadership. Over the years, I have developed expertise in translating complex health policies into actionable programs, implementing quality frameworks, and optimizing operational workflows. I have introduced innovative practices, enhanced data-driven decision-making, and consistently delivered measurable improvements in both institutional and community health outcomes. My Key Highlights & Expertise: ➤ Public Health Programs: Immunization, maternal & child health, family planning, NCD management, disease elimination initiatives ➤ Hospital Operations: Administration, resource management, workflow optimization, compliance monitoring ➤ Digital Health & Health Information Systems: ABDM, EHR, ABHA ID creation, digital reporting systems ➤ Quality & Accreditation: NQAS, NABH 5th Edition, facility audits, process improvement ➤ Program Monitoring & Execution: Data-driven reporting, cold chain management, field supervision, emergency response I am zealous about leveraging my experience in public health, CSR, and healthcare consulting to strengthen systems and deliver impactful, sustainable outcomes. Let’s connect to drive meaningful change in health and community well-being.

Location

Muzaffarpur

Work experience

Hospital Manager Cum Program Manager at NHM Bihar, Nov 2012 - Present · 13 yrs 6 mos, Patna Area, India, Oversees full-scale hospital operations, program execution, and staff coordination, ensuring seamless service delivery and compliance with national health initiatives. Successfully stabilized hospital operations from launch to fully functional services and administration. Implemented digital health systems including ABDM and EHR, improving reporting efficiency. Led national public health programs achieving consistent field-level program compliance. Optimized workflows, enhancing operational efficiency and cross-department coordination across staff. Recognized for administrative excellence and program execution by hospital superintendent. Hospital Operations, Public Health Program Implementation, Digital Health Systems, Program Monitoring, NHM Programs, Quality Assurance

Team Lead Operations at 4g Identity solution, Oct 2011 - Mar 2012 · 6 mos, Patna Area, India, 4G Identity Solution Privately Held; 1001-5000 employees; Information Technology and Services industry

Education

EPHM, Healthcare Management, Indian Institute of Management, Calcutta

EPGDHA, Hospitality Administration/Management, Tata Institute of Social Sciences