---
title: "Anjana Maity - Floor Operations _ Medical Service in Delhi | Tal"
description: "Meet Anjana Maity, BHM(BACHELOR IN HOSPITAL MANAGEMENT ) based in Delhi. AI stack includes ChatGPT."
image: "https://tal.club/meet/anjana-maity/share-image"
---

# Anjana Maity on Tal

## Headline

BHM\(BACHELOR IN HOSPITAL MANAGEMENT \)

## About

Passionate and results\-driven professional with 4\.5 years of experience in Hospital and Healthcare \. Skilled in Leadership, Problem\-solving,Strategic thinking ,Adaptability and Emotional \. I am committed to delivering high\-quality work and achieving business objectives\. Let's connect and explore potential opportunities

## Location

Delhi

## AI stack

ChatGPT

## Work experience

Floor Operations \_ Medical Service at Artemis Hospitals, Feb 2025 \- Feb 2026 · 1 yr 1 mo, India, a> Responsible for overall management and collaboration with other departments: Ensuring smooth communication and cooperation between different hospital departments, such as the emergency room, operating rooms, and administrative staff, resulting in customer delight and service excellence\. b> Staff management: Supervising nursing, medical, and support staff on the floor, ensuring adequate staffing at all times\. c> Patient care coordination: Ensuring that patient care is delivered efficiently and to the highest standards\. The floor manager works closely with doctors, nurses, and other healthcare professionals to monitor patient progress and adjust care plans as needed\. d> Problem\-solving and conflict resolution: Addressing any issues or complaints that arise among patients, their families, or hospital staff\. The floor manager may also handle conflicts or emergencies that occur on the floor\. e> Reporting and documentation: Keeping accurate records of patient care activities and any incidents that occur\. The floor manager also reports to senior management about floor operations and patient care outcomes\.

Department Administrator at Max Healthcare, Dec 2021 \- Jan 2025 · 3 yrs 2 mos, Gurugram, Haryana, India, Responsible for overall management and coordination of Front Office Department and ensure that high quality services, resulting in Customer Delight and Service Excellence is rendered by the Front Office to the patients/attendants\. Responsibilities and key tasks Formulate and implement processes and procedures for front office operations with a proactive approach\. Ensure quality and timely services are provided by Front Office staff at the below mentioned Sub\-departments:  Inpatients \- Admissions \(Emergency & Elective\), Estimates, TPA , Financial Counselling\(BTD\)  Outpatient – Doctors OPD Schedule, Diagnostic Services,

Patient Care Coordinator at Medanta, Apr 2021 \- Nov 2021 · 8 mos, Gurugram, Haryana, India, • Ensure proper coordination among customer and management on a timely basis\. • Handling the corporate Tie\-up related to health checkup\. • Prepare the monthly census in MIS and corporate health package checklist\. • Addressing telephonic and online Queries and patient feedback\. • Providing training to the new joiner on practical field\. • Preparation of various reports such as Monthly budget, quarterly journals\. • Handling the daily basic admission and discharge\.

Quality Assurance Administrator at CK Birla Hospitals, India, Sep 2019 \- Jun 2020 · 10 mos, Greater Kolkata Area, Preparing documents such as Quality Manual , Standard Operating Procedure of various department etc as per various standard requirement \. • Assemble and analyses Quality data for review Medical Administration team \. • Communicate and follow up with facilities ,prepare quality data and reports for preparation to monthly and weekly meetings, ° Conducting and Coordinating Internal Audits and Facility Round as per schedule to check the compliance and preparedness\. • Gap Analysis of various departments related to system implementation, procedures and documentation\. • Member of Safety Committee , Quality Assurance Committee , Infection Control Committee , CPR Committee etc\. • Co\-ordination Quality Assurance Committee\. • Ensure implementation and monitoring of patient Safety Goals and Create a culture of Patient safety throughout organization\. • To be part of hospital training activities\. • Helping and coordinating for Committee meeting along with Quality Manager\. • To be recorder of MOM, responsible to document and archive it in a safe manner\. • Following up with various departments for the, data collection, training and solving queries related to quality\. • Incident reports analysis and recording the same in detail with closure\. • Archiving all the files , document safe manner\. • Open file audit of patients \(300 files\)on monthly basis\.

Administrator at The Institute of Neurosciences Kolkata, Jul 2017 \- Sep 2019 · 2 yrs 3 mos, Quality: • Organize & Conduct internal audit\- As per Departmental Requirement • Ensured adherence to quality standards and quality of product & services\. • Analysis of Patient feedbacks\(PSS\) • Collection of Quality Indicator data & validate from Department • Coordinate with departmental staffs for TAT Analysis – OPD/ Lab/ Pharmacy • Ensured Adherence to continual improvement in quality systems in all departments\- in term of Patient safety • Review and implementation of the content/matter in each & every form of hospital • Monitor and implementation all departmental documentation as per NABH \(i\.e:\- Register / Forms & format\) • Support communications and change management activities\. • Coordinate Training programme • Experience in NABH Audit • Coordinate with DNB & FNB Accreditation • Daily Open & Close File Audit Academics: • Coordinate with Respective council for Admission/ Exam/ Admit card issuing etc\. • Maintaining documentation of various inspection & meetings • Annual fees Collection\. • Arrange academic programme\. • Coordinate with doctors for DNB classes\. • DNB External & Internal Examinations and all it's documentation • SMF Paramedical Courses Examinations with all it's documentation • ISNACC Inspection for PDF studies\. • Applied for the FND Spine Surgery with all it's documentation\. • Taking the charge of Ethics Committee and Conducting Ethics Committee Meetings periodically\.

## Education

Master of Business Administration \- MBA, Hospital and Health Care Facilities Administration/Management, Dr\. D\. Y\. Patil Vidyapeeth

Bachelor in Hospital Management, Hospital and Healthacre, NSHM College of Management and Technology

[View the original profile](https://tal.club/meet/anjana-maity)

```json
{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@type": "Person",
      "@id": "https://tal.club/meet/anjana-maity#person",
      "name": "Anjana Maity",
      "url": "https://tal.club/meet/anjana-maity",
      "image": "https://tal.club/meet/anjana-maity/profile-photo.jpg",
      "description": "Meet Anjana Maity, BHM(BACHELOR IN HOSPITAL MANAGEMENT ) based in Delhi. AI stack includes ChatGPT.",
      "jobTitle": "Floor Operations _ Medical Service",
      "worksFor": {
        "@type": "Organization",
        "name": "Artemis Hospitals"
      },
      "hasOccupation": {
        "@type": "Occupation",
        "name": "Floor Operations _ Medical Service"
      },
      "homeLocation": {
        "@type": "Place",
        "name": "Delhi"
      },
      "alumniOf": [
        {
          "@type": "EducationalOrganization",
          "name": "Dr. D. Y. Patil Vidyapeeth"
        },
        {
          "@type": "EducationalOrganization",
          "name": "NSHM College of Management and Technology"
        }
      ],
      "knowsAbout": [
        "ChatGPT"
      ],
      "mainEntityOfPage": {
        "@id": "https://tal.club/meet/anjana-maity#webpage"
      }
    },
    {
      "@type": "ProfilePage",
      "@id": "https://tal.club/meet/anjana-maity#webpage",
      "url": "https://tal.club/meet/anjana-maity",
      "name": "Anjana Maity on Tal",
      "description": "Meet Anjana Maity, BHM(BACHELOR IN HOSPITAL MANAGEMENT ) based in Delhi. AI stack includes ChatGPT.",
      "dateModified": "2026-11-10T17:16:57.680Z",
      "isPartOf": {
        "@id": "https://tal.club/#website"
      },
      "mainEntity": {
        "@id": "https://tal.club/meet/anjana-maity#person"
      },
      "primaryImageOfPage": {
        "@type": "ImageObject",
        "url": "https://tal.club/meet/anjana-maity/profile-photo.jpg",
        "contentUrl": "https://tal.club/meet/anjana-maity/profile-photo.jpg",
        "caption": "Anjana Maity profile photo on Tal"
      },
      "inLanguage": "en-IN"
    }
  ]
}
```