---
title: "Anjana Kumari - Software Associate in Greater Bengaluru Area | Tal"
description: "Meet Anjana Kumari, Software Engineer at Accenture | ServiceNow ITSM & Application Support | Hands-on with Terraform, Ansible, Jenkins, Docker, Azure DevOps | Moving into DevOps based in Greater Bengaluru Area. AI stack includes claude, gemini, and github copilot."
image: "https://tal.club/meet/anjana-kumari-1/share-image"
---

# Anjana Kumari on Tal

## Headline

Software Engineer at Accenture \| ServiceNow ITSM & Application Support \| Hands\-on with Terraform, Ansible, Jenkins, Docker, Azure DevOps \| Moving into DevOps

## About

I'm a Software engineer at Accenture providing L2/L3 support for ServiceNow\-based enterprise applications, where I troubleshoot authentication, API, and workflow issues, perform root cause analysis, and manage releases and change requests across production environments\. Alongside this, I've been building hands\-on experience with the DevOps toolchain — Terraform, Ansible, Docker, Jenkins, and Azure DevOps — through \[my day\-to\-day support of deployments / personal projects, pick whichever is true\]\. I'm working toward a full DevOps/Cloud Engineer role and am comfortable with Linux administration, CI/CD concepts, and infrastructure\-as\-code fundamentals\. B\.Tech in Computer Science from NIST\. Comfortable working in Agile/Scrum teams\.

## Location

Greater Bengaluru Area

## AI stack

claude

gemini

github copilot

openai

ChatGPT

Microsoft Copilot

## Work experience

Software Associate at Accenture Solution Private Limited, Nov 2024 \- Present · 1 yr 11 mos, Bangalore Urban, Karnataka, India, \-Provide L2/L3 application and production support for ServiceNow\-based enterprise applications, handling incidents, service requests, and production issues\. \-Monitor applications, analyze logs, and perform root cause analysis for authentication, API, workflow, and application issues\. \-Troubleshoot production issues and coordinate with cross\-functional teams for resolution, change requests, deployments, and release validation\. \-Work with AWS EC2, S3, and IAM for cloud environment configuration, compute, storage, and access management activities\. \-Use Docker to support containerized application environments and deployment configuration\. \-Use Terraform for infrastructure provisioning and configuration management in cloud environments\. \-Work with Jenkins for application build and deployment activities and support CI/CD pipeline operations\. \-Work with Kubernetes in containerized application deployment environments\. \-Use Linux, Bash/Shell scripting, and Python for troubleshooting and operational automation\. \-Create and maintain technical documentation\.

## Education

Bachelor's degree, Computer Science, National Institute of Science and Technology \(Autonomous, NBA and NAAC Accredited\)

[View the original profile](https://tal.club/meet/anjana-kumari-1)

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