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Anjali Gayakwad

Customer Support Executive | CRM | Client Handling | Communication Skills | Open to Work

Greater Bhopal Area

1+ year of work experience

upGrad
Nov 20257 mosPresent

banglore

• Handled 40–60 customer interactions daily via calls and messages • Resolved customer queries and guided them through services • Maintained CRM records and tracked follow-ups • Built strong customer relationships to improve engagement • Coordinated with internal teams for smooth operations

Education

Sage university bhopal

Bachelor of Technology - BTech, Computer Science

Sage university bhopal

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Headline

Customer Support Executive | CRM | Client Handling | Communication Skills | Open to Work

About

I am a Computer Science graduate with strong communication skills and hands-on experience in customer interaction and business development. I have experience handling client queries, managing follow-ups, and maintaining positive relationships with customers. I am comfortable working in fast-paced environments and ensuring smooth operations. 🔹 Key Skills: • Customer Support & Client Handling • CRM & Data Management • MS Excel & Basic Reporting • Communication & Problem Solving 🔹 Experience: • Handled multiple customer interactions daily • Managed follow-ups and resolved queries efficiently • Maintained accurate records and data I am currently looking for opportunities in Customer Support or Operations roles where I can contribute to customer satisfaction and organizational efficiency. 📩 Immediate joiner | Open to work

Location

Greater Bhopal Area

Work experience

Admission Counsellor at upGrad, Nov 2025 - Present · 7 mos, banglore, • Handled 40–60 customer interactions daily via calls and messages • Resolved customer queries and guided them through services • Maintained CRM records and tracked follow-ups • Built strong customer relationships to improve engagement • Coordinated with internal teams for smooth operations

Education

Bachelor of Technology - BTech, Computer Science, Sage university bhopal

Anjali Gayakwad - Admission Counsellor in Greater Bhopal Area | Tal