CRM | Jaypee Greens (Atlantic )| MBA’20 | Army Institute of Management & Technology, Greater Noida

Greater Noida
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Delhi, India

Gurugram, Haryana, India

Surat, Gujarat, India

Master of Business Administration - MBA, Human Resources Management
Army Institute of Management & Technology

Bachelor of Arts - B.A.(Hons.), Economics
Bundelkhand University (BU), Jhansi
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I am Anjali Vishwakarma, an MBA graduate with a strong academic background in Economics and hands-on experience in Customer Relationship Management (CRM) and Human Resource operations. Currently managing customer queries, CRM database, data reporting, and cross-department coordination at Jaypee Greens. Completed HR internship with exposure to recruitment, candidate screening, and reporting. Proficient in MS Excel (advanced functions), Power BI, Data Visualisation, HR Analytics, and E-Business. Strong analytical, problem-solving, and communication skills with a focus on operational efficiency and customer satisfaction. I am always eager to learn and take on new challenges, aiming to make a meaningful impact in my future career. Let’s connect!
Noida
CRM at Jaypee Greens, Jun 2025 - Present · 1 yr 1 mo, Greater Noida, Managed daily customer queries and maintained accurate customer data in the CRM system to ensure smooth service operations.
Finance Intern at Outlook Publishing (India) Pvt. Ltd., Jun 2024 - Aug 2024 · 3 mos, Delhi, India, Handled financial data entry, basic reporting, and Excel-based analysis in coordination with the finance team.
Human Resources Intern at Aashman Foundation, Sep 2023 - Nov 2023 · 3 mos, Gurugram, Haryana, India, Managed end-to-end recruitment by sourcing candidates through online platforms, screening resumes, conducting interviews, and preparing daily hiring reports to support organizational staffing needs.
Human Resources Intern at ILP Overseas | International Learning Planners, Sep 2022 - Nov 2022 · 3 mos, Surat, Gujarat, India, Handled candidate sourcing and recruitment, screened resumes, coordinated interviews and onboarding, prepared daily recruitment reports, and collaborated with the team to improve hiring efficiency
Master of Business Administration - MBA, Human Resources Management, Army Institute of Management & Technology
Bachelor of Arts - B.A.(Hons.), Economics, Bundelkhand University (BU), Jhansi