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Anjali Jha

Open to Work | Customer Support | Back Office Executive | Quality Analyst | AssistantAssistant Manager | SME | International Process | Customer Success & Sales Expert|WFH Jobs | Good Communication | Immediate Joiner

Greater Delhi Area

8+ years of work experience

Pvt Ltd.
Aug 202511 mosPresent

Team handling for U.S chat process Escalation handling and SLA management Training, coaching, and performance monitoring
Justdial
Jun 20232 yrs 3 mosAug 2025

Handled US, UK, Australia clients Sales cycle management from lead to closure Client relationship and database management
NUTRiHERBS
Jan 20212 yrs 5 mosMay 2023

Operations and team management Sales improvement and reporting
Green Go Corporation
Apr 20182 yrs 9 mosDec 2020

Call monitoring and QA analysis Process improvement and feedback
Vulcan Courier
Nov 20175 mosMar 2018

Customer query handling and shipment support

Education

Delhi University

Political science onerse

Delhi University

20152 yrs2017
Delhi University

Political science onerse

Delhi University

20152 yrs2017
Delhi University

Bachelor of Arts

Delhi University

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Headline

Open to Work | Customer Support | Back Office Executive | Quality Analyst | AssistantAssistant Manager | SME | International Process | Customer Success & Sales Expert|WFH Jobs | Good Communication | Immediate Joiner

Location

Greater Delhi Area

Work experience

Assistant Manager at Pvt Ltd., Aug 2025 - Present · 11 mos, Team handling for U.S chat process Escalation handling and SLA management Training, coaching, and performance monitoring

Assistant at Justdial, Jun 2023 - Aug 2025 · 2 yrs 3 mos, Handled US, UK, Australia clients Sales cycle management from lead to closure Client relationship and database management

Operations Manager at NUTRiHERBS, Jan 2021 - May 2023 · 2 yrs 5 mos, Operations and team management Sales improvement and reporting

Quality Analyst at Green Go Corporation, Apr 2018 - Dec 2020 · 2 yrs 9 mos, Call monitoring and QA analysis Process improvement and feedback

Associate at Vulcan Courier, Nov 2017 - Mar 2018 · 5 mos, Customer query handling and shipment support

Education

Political science onerse, Delhi University

Political science onerse, Delhi University

Bachelor of Arts, Delhi University

Anjali Jha - Assistant Manager in Greater Delhi Area | Tal