Headline

Aspiring Customer Service Executive | Problem Solving | Communication Skills | Quick Learner

About

I am a BA English graduate with strong communication skills and a growing interest in customer service, back office, and support roles. I have hands-on experience in basic data entry, MS Office, managing customer queries, and maintaining accuracy in work. I am a quick learner, disciplined, and comfortable working in fast-paced environments. I enjoy helping people, solving problems, and delivering a positive experience to customers. Currently, I am looking for opportunities in: • Customer Service (voice/non-voice) • Back Office / Data Entry • BPO / Customer Support • Front Desk / Office Assistant roles I am motivated to learn, grow, and contribute to a professional team. Thank you for visiting my profile Email Id: anjalinirola11@gmail.com

Location

Guwahati

Work experience

Marketing Executive at M/s Jagadamba Tea & Food Industries, Jagun, Tinsukia, Assam, Jan 2024 - Jun 2025 · 1 yr 6 mos, Executed marketing strategies that contributed to 12% increase in local sales. Maintained accurate office documentation and completed data entry tasks with 99% error-free records. Coordinated communication between internal teams and vendors, improving process efficiency by 20%. Handled customer queries and provided product information, enhancing customer satisfaction.

Education

Bachelor of Arts - BA, English Language and Literature/Letters, Dibrugarh University, Dibrugarh

High School Diploma, Art/Art Studies, General, Central Board of Secondary Education