Headline

Data Analyst | SQL | Excel | Power BI | Pandas

About

I am a professional with 7 years of experience in Quality Analysis, Transcription, and Operations, currently transitioning into Data Analytics. In my previous role at Etech, I worked with data — analyzing performance metrics, identifying trends, ensuring data accuracy. This real-world exposure built my strong foundation in working with data and sparked my interest in analytics. 📊 Skills I am actively building: • SQL (Joins, Aggregations, CTEs, Data Extraction) • Excel (Pivot Tables, VLOOKUP, Data Cleaning, Dashboards) • Data Analysis & Reporting • Basic Data Visualization (Power BI – Learning) 🚀 Projects (Hands-on Experience): • SQL Project – Analyzed user/data patterns and extracted insights using complex queries • Excel Dashboard – Built interactive dashboard to track and visualize business performance 💡 What makes me different: • Strong attention to detail from QA background • Ability to connect data with business impact • Professional experience working in fast-paced, high-volume environments 🔍 Currently seeking: Entry-level roles such as Data Analyst / MIS Analyst / Reporting Analyst I am actively applying my learning through projects and continuously improving my analytical skills. 📩 Open to opportunities, collaborations, and networking in the data analytics space. If you’re searching for an entry level data analyst who excels in turning data into actionable insights, let’s connect! Email me at anitayadav8906@gmail.com or DM to discuss how I can contribute to your team’s success.

Location

Bengaluru

AI stack

claude

Work experience

Career transition at Career Break, Feb 2026 - Present · 8 mos, •I took this career break to upskill myself and Actively transition into Data Analytics with hands-on learning in SQL, Excel, and Power BI • Writing SQL queries (joins, aggregations, CTEs) to extract and analyze data • Performing data cleaning, transformation, and analysis using Excel • Building interactive dashboards in Power BI to visualize business insights • Working on real-world datasets to identify trends, patterns, and actionable insights • Developing strong understanding of data analysis, reporting, and business problem-solving

Analyst at TELUS International AI Data Solutions, Dec 2021 - Jan 2026 · 4 yrs 2 mos, • Adhering to all confidential guidelines and respecting sensitive information. • Completing transcriptions in a timely manner and reviewing drafts for any spelling, grammar, or formatting errors, as well as other inconsistencies. • In charge of gathering information from transcripts and spotting trends in speakers' speech patterns or discussion topics. • Submitting project deliverables and ensuring that they adhere to quality standard. • Effectively interact with more than 100 requesters each day and promptly address business needs. • Successfully managed multiple projects with 99% accuracy and followed guidelines. • Transcribing recorded conversations to create a written record of the spoken exchange. • Listening to 1500 audios each day, transcribing audio to text files, checking the text's accuracy, and following the rules • Translating documents such as proposals or contracts from one language to another using specialized software to identify key terms, phrases, or other indicators of meaning in a text or recording. • Conducts quality checks at different stages of the process and examines transcripts or recordings to find important details or reoccurring themes

Ml data associate-1 at AMAZON DEVELOPMENT CENTRE (INDIA) PRIVATE LIMITED, Jun 2020 - Oct 2021 · 1 yr 5 mos, Hyderabad, Telangana, India, • • Extensive manipulation of large volumes of data in MS Excel from multiple external data sources. • Accurately entered all required information presented on various spreadsheets. • Watched 2000 videos of stowing activity and make best use of human judgment, understood performance metrics and process requirements. • Followed all departmental policies and procedures pertaining to data entry and took part in departmental quality assurance procedures. • Coordinated data from multiple sources and verification of the integrity of the data. Won "Excellent Takt" title for the week on Amazon a couple of times. Won Amazon vouchers for maintaining 100% accuracy while performing the job for 3 times

Quality Analyst at Etech Global Services, Sep 2018 - Apr 2020 · 1 yr 8 mos, Gandhinagar, • Supervised agents’ performance and provided coaching and detailed feedback to the agents according to the targets set. • Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved. • Compiled and analyzed statistical data and ensure that user expectations are met during the testing process. • Supervised agents’ performance and provided coaching and Monitored trends of the agents and shared the feedback with the client according to quality standards set. • Draft quality assurance policies and procedures, investigate 100+ customer complaints and product issues. • Collected insights from the data and worked on them. • Attended weekly call calibration sessions.

Education

Bachelor of Engineering - BE, Electronics and telecommunication, Chhattisgarh Swami Vivekanand Technical University, Bhilai

Intermediate, Science, Maitri Vidya Niketan