Aniruddh A profile photo 1 on Tal

Aniruddh A

|| ServiceNow Consultant || ServiceNow Development | Quality Analyst | Automated Test Framework | Quality Analyst | CSA | CIS - ITSM | CAD

Bengaluru

5+ years of work experience

UST
Sep 20241 yr 9 mosPresent

Bengaluru

At UST Global, I work as a ServiceNow Consultant handling both development and QA responsibilities within the same delivery team. On the dev side, I build and maintain Service Catalog items, configure Flow Designer automations, set up REST integrations, and develop custom Service Portal widgets. I've also worked on ACL configurations, SLA setups, inbound email actions, and regex-based field validations — the kind of work that keeps the platform clean and the business logic airtight. On the QA side, I own functional and regression testing for sprint deliverables. I write test cases, execute manual testing, and actively use ServiceNow ATF to reduce the regression burden across releases. Being the same person who builds a feature and then tests it gives me a different kind of accountability — I catch things early because I already know where the weak points are.
DXC Technology
Mar 20213 yrs 7 mosSep 2024

India

At DXC Technology, I worked across two distinct project tracks. The first was an ATF specialisation engagement where testing was the core deliverable. I built the entire automated test framework from the ground up — custom step configurations, reusable baseline test suites, and a combined ATF + Selenium strategy that pushed automation coverage up by 50–60%. I also optimised catalog items for ATF compatibility and managed regression cycles across 4 major platform upgrades. This wasn't checkbox QA — it was engineering a test infrastructure that the whole team relied on. The second track was a Service Portal and ITSM development project. Here I was deep in development — building ITSM workflows across Incident, Problem, and Change Management, automating service processes through Flow Designer, and creating Service Portal components from scratch including widgets, carousels, and search bars. This project gave me strong ground-up development experience that I carry into every engagement since. What these years have shaped is a consultant who understands the full picture. I know what makes a platform solution scalable because I've built them. I know what makes a test strategy effective because I've designed them. And I know how both perspectives make each other better — because I've lived that overlap on real projects, under real deadlines, with real stakes.

Education

Visvesvaraya Technological University

Bachelor of Engineering - BE, Mechanical Engineering

Visvesvaraya Technological University

20164 yrs2020

Join Aniruddh and 10k+ other professionals on

Tal Boss

Tal is the app where bosses meet engineers & builders directly, without middlemen

Download Tal Boss

Aniruddh A on Tal

Headline

|| ServiceNow Consultant || ServiceNow Development | Quality Analyst | Automated Test Framework | Quality Analyst | CSA | CIS - ITSM | CAD

About

ServiceNow Consultant with 5 years of hands-on platform experience — from architecting ITSM workflows and Service Catalog solutions to building automated test frameworks using ATF. I don't just build on the platform; I make sure what's built actually holds up. Across projects, I've worked across the full delivery cycle — requirement to release — which gives me a sharper eye for both development quality and test coverage than most specialists on either side. Certified in CSA, CIS-ITSM, and CAD. Currently open to ServiceNow Developer and QA/Automation roles where platform depth makes a real difference.

Location

Bengaluru

Work experience

ServiceNow Consultant at UST, Sep 2024 - Present · 1 yr 9 mos, Bengaluru, At UST Global, I work as a ServiceNow Consultant handling both development and QA responsibilities within the same delivery team. On the dev side, I build and maintain Service Catalog items, configure Flow Designer automations, set up REST integrations, and develop custom Service Portal widgets. I've also worked on ACL configurations, SLA setups, inbound email actions, and regex-based field validations — the kind of work that keeps the platform clean and the business logic airtight. On the QA side, I own functional and regression testing for sprint deliverables. I write test cases, execute manual testing, and actively use ServiceNow ATF to reduce the regression burden across releases. Being the same person who builds a feature and then tests it gives me a different kind of accountability — I catch things early because I already know where the weak points are.

ServiceNow Analyst at DXC Technology, Mar 2021 - Sep 2024 · 3 yrs 7 mos, India, At DXC Technology, I worked across two distinct project tracks. The first was an ATF specialisation engagement where testing was the core deliverable. I built the entire automated test framework from the ground up — custom step configurations, reusable baseline test suites, and a combined ATF + Selenium strategy that pushed automation coverage up by 50–60%. I also optimised catalog items for ATF compatibility and managed regression cycles across 4 major platform upgrades. This wasn't checkbox QA — it was engineering a test infrastructure that the whole team relied on. The second track was a Service Portal and ITSM development project. Here I was deep in development — building ITSM workflows across Incident, Problem, and Change Management, automating service processes through Flow Designer, and creating Service Portal components from scratch including widgets, carousels, and search bars. This project gave me strong ground-up development experience that I carry into every engagement since. What these years have shaped is a consultant who understands the full picture. I know what makes a platform solution scalable because I've built them. I know what makes a test strategy effective because I've designed them. And I know how both perspectives make each other better — because I've lived that overlap on real projects, under real deadlines, with real stakes.

Education

Bachelor of Engineering - BE, Mechanical Engineering, Visvesvaraya Technological University