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Accenture Strategy & Consulting - Management Consulting Analyst | Global MBA - SP Jain London School of Management | Ex-ADP : Human Resources Business Partner | Ex-ISH Gurgaon

About

I hold a Bachelor’s degree in Hospitality Management and have completed my MBA in Marketing and Consulting, which has shaped a strong foundation at the intersection of consumer insight, strategy, and execution. My early training in hospitality instilled a deep appreciation for experience design, customer behaviour, and operational discipline—principles that continue to inform how I approach complex business problems. I currently work as a Management Consulting Analyst at Accenture Strategy & Consulting, where I support organisations through transformation initiatives spanning change management, workforce planning, operating model evolution, and digital transformation. My work focuses on helping businesses translate strategic intent into practical, people-centric execution—balancing structure with speed and long-term vision with near-term viability. Beyond client work, I actively explore and develop early-stage startup and venture concepts, particularly at the intersection of brand, consumer experience, and technology. I’m especially interested in how emerging tools—such as AI-enabled solutions—can be adopted responsibly to improve decision-making, scalability, and organisational effectiveness. This hands-on experimentation allows me to test ideas in real-world contexts and bring a builder’s perspective into my consulting work. Previously, I worked as an HR Business Partner, leading initiatives that strengthened organisational resilience, improved team agility, and enabled leaders to drive high-impact outcomes. That experience continues to shape my consulting approach today, with a strong emphasis on change adoption, workforce capability, and sustainable transformation. I’m passionate about turning ideas into scalable, emotionally resonant solutions—whether in consulting, people, technology, or brand.

Location

Bengaluru

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Work experience

Management consulting analyst at Accenture Strategy & Consulting, Oct 2025 - Present · 11 mo, Bangalore Urban, Karnataka, India

HR Business Partner at ADP India, Jul 2022 - Aug 2024 · 2 yrs 2 mos, Hyderabad, Telangana, India, As an HR Business Partner at ADP, I worked at the intersection of people and business strategy, supporting a workforce of 1,000+ employees. I partnered with leadership to drive organizational effectiveness, enhance talent strategy, and deliver scalable, data-driven HR solutions. Key Responsibilities & Achievements: CX Strategy & Journey Improvement • Spearheaded the redesign of internal service journeys across on-boarding, help desk, and policy touch-points for 1,300+ employees, resulting in a 25% increase in satisfaction and engagement scores. • Applied customer journey mapping and feedback analysis to identify friction points in internal HR support flows, leading to a 38% improvement in service resolution metrics. Stakeholder Alignment & Behavioral Insights • Collaborated with 10+ business leaders to embed CX-driven thinking into SOPs and feedback systems, enhancing transparency and process consistency. • Conducted regular stakeholder interviews and feedback loops to drive alignment on pain points, priorities, and service expectations. Process & Performance Optimization • Built dynamic performance dashboards integrating VoC data and service KPIs, enabling real-time monitoring and proactive intervention. • Established Centers of Excellence (CoEs) for process and experience innovation, driving sustainable improvement in employee life-cycle touch-points.

Digital Marketing Intern at Unsung Beasts, Jun 2021 - Sep 2021 · 4 mos, Remote, Spearheaded the "Tell Us Your Story" (TUYS) campaign—an athlete spotlight series featuring inspiring, underrepresented sports figures across India. Led end-to-end execution: story curation, interviews, post design, and video scripting, which resulted in a 3x increase in post engagement and a 20% rise in follower count over the campaign period. Designed and scheduled engaging visual content for Instagram feed and stories, aligned with brand tone and monthly content calendars. Produced and edited short-form video content for Instagram Reels, Stories, and YouTube Shorts, helping drive a 15% increase in video views and enhanced audience retention. Collaborated closely with the brand founder to shape a consistent storytelling narrative and optimize content performance through A/B testing and insights monitoring.

Vice President at The Mascots, Indian School of Hospitality, Oct 2020 - Sep 2021 · 1 yr, Gurugram, Haryana, India

President: Eventorium at Indian School of Hospitality, Jan 2020 - Oct 2020 · 10 mos, Gurugram, Haryana, India

Education

Global Master of Business Administration - GMBA, Marketing, SP Jain London School of Management

Bachelor's degree, Hospitality and Tourism Management, Indian School of Hospitality