Headline

People & Culture Business Partner @ IKEA | Ex ITC Hotels

About

From leading Luxury Hotel operations to partnering with executive teams to align talent strategy with business growth, I focus on fostering an inclusive, values-driven workplace where talent thrives and creativity blooms! Whether navigating the fast-paced retail ecosystem or the demanding standards of luxury hospitality, my mission remains the same: to empower people, champion employee well-being, and deliver strategic HR solutions that drive real business impact.

Location

Bengaluru

AI stack

claude

gemini

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notebooklm

openai

Fireflies.ai

Work experience

People and Culture Business Partner at IKEA, Jun 2026 - Present · 4 mos, Bengaluru

Human Resources Manager at ITC Hotels, Jun 2021 - Mar 2026 · 4 yrs 10 mos, Bengaluru, Key Responsibilities: - Spearheaded daily HR operations, driving talent management and retention initiatives to ensure business continuity - Implemented performance management systems that foster a culture of excellence and employee growth - Cultivated a positive work environment that promoted employee engagement, productivity, and well-being - Ensured compliance with statutory requirements, mitigated risks, and forecasted talent needs to support business objectives - Managed HRIS and payroll systems, leveraging technology to streamline HR processes and enhance efficiency - Controlled and monitored SWB (Salary, Wages, and Benefits) costs and headcount, optimizing resource allocation and driving business sustainability Core Expertise: - Talent Management & Succession Planning - Performance Management & Employee Engagement - Culture Building & Employee Experience - Statutory Compliance & Risk Mitigation - HRIS & Payroll Management - Cost Control & Workforce Planning - DEI, POSH, Grievance Handling - Employee Relations

Assistant Manager, Rooms Division at ITC Hotels, Apr 2013 - May 2022 · 9 yrs 2 mos, ITC Gardenia, Luxury Collection Hotel, Banagalore, Key Responsibilities: - Spearheaded administrative functions and daily operations, driving efficiency and excellence in rooms division - Developed and managed departmental budgets, controlled inventories, and optimized purchasing processes - Negotiated and managed contractual agreements, ensuring seamless operations and cost-effectiveness - Planned and executed maintenance activities, ensuring timely completion and minimal disruptions - Collaborated with HR to hire, train, and develop top talent, fostering a culture of growth and retention - Implemented effective staffing and rostering plans, maximizing productivity and guest satisfaction - Conducted periodic audits, ensuring compliance with standards and driving continuous improvement - Personalized and customized guest experiences, delivering exceptional customer delight and loyalty Core Expertise: - Operations Management - Budgeting & Cost Control - Contract Management - Maintenance Planning & Execution - Talent Acquisition & Development - Staffing & Rostering - Compliance & Audit Management - Customer Experience & Personalization

Assistant Manager, Rooms Division at ITC Hotels, Jan 2011 - Mar 2013 · 2 yrs 3 mos, ITC Maratha, Luxury Collection Hotel, Mumbai, Key Responsibilities: - Managed high-volume housekeeping operations for luxury business property, ensuring timely, speedy, and quality room preparation for crew clientele - Coordinated planned maintenance activities with core departments to minimize disruptions and optimize efficiency - Applied Six Sigma and Lean Sigma Green Belt methodologies to drive process improvements, resulting in: 15 sustained process enhancements and 2 successful Six Sigma projects with significant cost benefits - Led renovation and refurbishment projects for specific room categories, enhancing guest experience - Trained and developed associates, resulting in 4 promotions to next-level roles - Implemented rigorous quality control measures, including systematic area checks and daily tracker maintenance - Fostered creative appeal in small areas and existing products, enhancing aesthetic sense - Stayed ahead of industry trends through trade fair attendance and competitive surveys, driving innovation and competitiveness Core Expertise: - Operations Management - Process Improvement (Six Sigma & Lean Sigma) - Project Management (Renovation & Refurbishment) - Talent Development & Training - Quality Control & Assurance - Aesthetic Design & Enhancement - Competitive Analysis & Market Research

Education

Pre University Board, Psychology, Economics, Political science, Sociology, Christ University, Bangalore

Postgraduate Degree- Symbiosis Center for Distance learning, Human Resources Management and Services, Symbiosis institute of Management Studies