---
title: "Animesh Aggarwal - Senior Manager Operations & Last Mile in Delhi | Tal"
description: "Meet Animesh Aggarwal, Nodal Head at Zepto based in Delhi. AI stack includes antigravity, claude code, and claude."
image: "https://tal.club/meet/animesh-aggarwal/share-image"
---

# Animesh Aggarwal on Tal

## Headline

Nodal Head at Zepto

## Location

Delhi

## AI stack

antigravity

claude code

claude

gemini

lovable

openai

## Work experience

Senior Manager Operations &amp; Last Mile at Flixbus, Jul 2024 \- Present · 2 y 2 mo, Gurgaon, ▸ Led operations, partner management, and business scaling for UP, Madhya Pradesh &amp; Uttarakhand, expanding the network from 8 to 105 buses across 14 corridors\. ▸ Grew load factor from below 60% to 75%\+, improved OTP from 60% to 80%, and raised the average customer rating from 3\.4 to 4\.4 — driving GM1 improvement from –40% to \+7%\. ▸ Built a last\-mile business from scratch at FlixBus — currently trending at ₹ 30 Cr in Annual Revenue Run Rate\. Led the entire business vertical \(network planning, business development, operations, pricing strategy\) and delivered 10% GM2 positive\. ▸ Built 3 AI\-powered internal apps \(using Lovable, Supabase &amp; Antigravity\) from scratch — now used org\-wide, saving 1,000\+ manhours/week and significant tech costs\. ▸ Designed and led the Governance Charter for Flix India Operations, creating a comprehensive reporting and accountability mechanism for internal and external stakeholders\.

Senior Manager Planning &amp; Revenue at Handpickd, Sep 2022 \- Jun 2024 · 1 y 9 mo, Gurgaon, ▸ Owned long\-term and short\-term planning, from AOP creation to monthly revenue and operations targets — achieving a 90% monthly target success rate\. ▸ Developed a data\-driven, dynamic pricing model for a volatile market, driving 10% organic revenue growth while preserving margin targets\. ▸ Built a demand prediction model that achieved 90% fulfilment accuracy and kept stock\-outs below 5% of SKUs until the last hour of order time\. ▸ Designed a credit limit model that halted 20% MoM outstanding growth with zero impact on revenue from the same store base\. ▸ Founded and led the Business Intelligence department, providing data and reports to all departments and supporting CXO\-level external presentations\.

Senior Manager Operations at Zepto, Jan 2022 \- Jul 2022 · 6 mo, Delhi NCR, ▸ Oversaw all last\-mile operations for Delhi NCR — 40\+ stores, 3,000 delivery partners, and a team of 50 managers and executives\. ▸ Redesigned the rate card structure to reduce costs and shifted rider behaviour from minimum\-guarantee dependency to earnings maximisation\. ▸ Improved city NPS by 30% through reducing delivery breaches and deploying structured rider training programmes\.

Operations Head at Zomato, Nov 2017 \- Dec 2020 · 3 y 1 mo, Delhi NCR, ▸ Set up and managed end\-to\-end logistics operations for Delhi NCR: 16L\+ monthly deliveries, 4,000\+ delivery partners, team of 50, and a ₹200 Cr\+ yearly budget\. ▸ Reduced cost per order by 35% through high\-performance payout models with minimal churn — recognised nationally for the cost transformation with zero operational disruption\. 30 Cr in Annual Revenue Run Rate\. ▸ Achieved the lowest delivery times and highest per\-driver utilisation in the region by leveraging data to drive process and product optimisation\. ▸ Managed CRM with merchants and delivery partners through structured engagement and robust communication channels to resolve issues at scale\.

Entrepreneur in Residence at Yumist, Mar 2015 \- Sep 2017 · 2 y 6 mo, Gurgaon, ▸ One of the earliest hires; set up operations from scratch for Delhi NCR and Bangalore\. ▸ Designed the hub\-and\-spoke delivery model and all related processes: hub operations, delivery, manpower planning, and distribution centre runbooks\. ▸ Hired and trained 200\+ delivery executives, maintaining attrition below 10% through structured appraisals, RnR models, and competitive salary structures\. ▸ Managed Operations P&amp;L, reducing delivery and distribution centre running costs while sustaining service levels\.

[View the original profile](https://tal.club/meet/animesh-aggarwal)

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