Headline

Hospital HR & L&D Professional | Onboarding Design | Training & Policy | MBA-HR, Jamia Millia Islamia

About

HR and L&D professional with hands-on hospital experience — not just theory. At ASMC Lalitpur, a 300-bed government hospital, I designed and delivered a bilingual onboarding program that achieved 100% staff induction completion in under 7 days. I authored 7 institutional HR policies from scratch, conducted internal audits across all departments, and contributed to CAPA implementation following 3 months of Patient Satisfaction Survey analysis — all independently. Currently completing an MBA in Human Resources from Jamia Millia Islamia (Jan 2027). Open to Hospital HR, L&D, Training, and Healthcare Quality roles in Delhi/NCR and UP.

Location

New Delhi

Work experience

Quality Management Intern at Autonomous State Medical College - Lalitpur, Apr 2026 - Jun 2026 · 3 mos, Lalitpur, Uttar Pradesh, India, Staff Onboarding : 100% induction completion in <7 days for 40+ newly joining nursing staff — by designing and delivering a bilingual onboarding training program with modular playbooks covering AIDET communication, ISBAR handoff, IPC, medication safety, emergency protocols, and patient rights. HR Policy & Compliance : Zero non-compliance flags in internal audit — by authoring 7 NQAS-IPHL institutional HR policies from scratch: Patient & Sample Registration, Referral Linkages, LIMS, Testing Procedures, Staff Competency Testing, Consent Policy, and Notifiable Disease Reporting. SOP Development Standardised shift-handover process across all nursing departments (zero errors post-implementation) — by designing a 300-bed Nursing Checklist covering inpatient care workflows, IPC compliance, and documentation standards, adopted hospital-wide. CAPA & Patient Safety : Contributed to continuous quality improvement — by observing, documenting, and analysing 3 months of Patient Satisfaction Survey data; supported identification of recurring complaint patterns and implementation of CAPA actions across departments. Hospital Operations : Supported operationalisation of a 300-bed government hospital stalled for 4 years — by conducting internal audits across all departments, collaborating with department heads on SOP implementation, and delivering staff orientation programs.

Independent Research Analyst at UPSC Civil Services Preparation (Top 0.1% national competitive exam), Aug 2019 - Aug 2024 · 5 yrs 1 mo, 200+ policy documents produced under India's most competitive examination (top 0.1% selection rate) — building advanced skills in compliance writing, structured documentation, and bilingual communication directly applicable to hospital HR and L&D functions.

Education

Master of Business Administration - MBA, Jamia Millia Islamia (JMI), Delhi

Master of Arts - MA, PSYCHOLOGY, Indira Gandhi National Open University (IGNOU), Delhi