Headline

Azure Virtual Desktop (AVD) Administration | FSLogix | Azure Administration | VDI Infrastructure |

About

I don't just manage cloud systems — I make them work better for the people who rely on them. As an Azure & AVD Cloud Engineer with 3.5+ years specializing in virtual desktop infrastructure, ITIL-based support, and Azure administration, I help organizations deliver fast, secure, and scalable VDI experiences. My focus is simple: eliminate the problems that slow teams down — FSLogix bottlenecks, login delays, cost overruns — and turn them into stable, efficient systems. What I've delivered: • Cut login times by 35% for 500+ users via FSLogix optimization on Azure Premium SSDs • Reduced monthly Azure costs by ~$500/month through VM right-sizing and workload tuning • Maintained 98% SLA compliance across 100+ tickets — up from 92% — through ITIL practices If your AVD environment needs to perform better and cost less, let's talk.

Location

Gurugram

Work experience

Technical 1 (Project: SAFELITE) at Concentrix, Nov 2024 - Present · 1 yr 7 mos, Hybrid, • Administered 4 production AVD host pools (Windows 11 multi-session) across Azure East & West regions, supporting 3,000+ end-users via Azure Portal and PowerShell • Built and maintained Windows 11 golden images using Sysprep with quarterly updates for security and performance • Configured AVD autoscaling plans for 250–350 session hosts, cutting monthly Azure costs by ~$500/month through VM right-sizing and workload optimization • Managed full Azure networking stack — VNets, subnets, NSGs, and VNet peering — across multi-region deployments • Migrated FSLogix profile containers to Azure Premium SSDs, reducing login times by 35% for 500+ users • Configured Azure AD Conditional Access and MFA, reducing unauthorized access attempts by ~30% • Enforced desktop policies via GPO — printer redirection, clipboard, drive mapping, and access controls • Co-administered GCP Workspot East & West VDI for 1000+ concurrent users, achieving 99.9% uptime • Improved SLA compliance from 92% to 98% through ITIL-based incident and change management • Reduced unplanned downtime by ~20% using Azure Monitor and Log Analytics for proactive issue detection

Technical 1 at Concentrix, Mar 2023 - Nov 2024 · 1 yr 9 mos, Hybrid, Responsible for providing Remote Support to end users in troubleshooting and resolving Desktop, Applications, Telecom, Network and other Platform related issues to maintain the minimum system downtime and meet SLA. Duties also includes working on VPN, VDI, Active Directory domains and their objects, integrating new software and testing in accordance with high level design documentation on BMC remedy/ BMC Helix tool.

Techinal 1 (Project : MICROSOFT) at Concentrix, Oct 2022 - Feb 2023 · 5 mos, On-site, Installation, configuration, and support of Office 365. • Helping client with different Microsoft Office 365 licensing.

Education

B.Sc.(H) Cyber Security, Computer and Information Sciences and Support Services, Kr mangalam university

Higher and Secondary, St. Crispin's Sr. Sec. School