Aniket Chakraborty
Technical Support Engineer at HP
Bengaluru
3+ years of work experience
Jun 20241 yr 11 mosPresent
Bengaluru, Karnataka, India
Provide technical support for Poly voice and video devices, including headsets, speakers, conference
cameras, and control units.
Assist enterprise clients with setup, troubleshooting, and configuration of unified communication
hardware.
Engage in basic networking tasks, including IP configuration, device connectivity, and diagnostics.
C
ollaborate closely with customers to resolve complex hardware and software issues in a timely manner.
Maintain documentation of troubleshooting processes and resolutions for internal knowledge base.
Aug 20221 yr 1 moAug 2023
Bengaluru, Karnataka, India
Specialized in server operations, covering architecture, networking, administration, deployment,
configuration, maintenance, scalability, security, and troubleshooting.
Developed a proficiency in engaging with clients professionally, effectively articulating my findings,
incorporating best practices, emphasizing precautions, and addressing potential hazards.
Education
Bachelor of Engineering - BE, Computer Science
East west institute of technology
20174 yrs2021
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