Headline

Serving Notice Period | Operations Lead| Oracle DB | ITIL | SQL | Power Bi | AWS | Linux | RPA | Uipath | Shell Scripting

About

Results-oriented Production Support Engineer with over 8 years of experience in optimizing and maintaining critical production systems. Expertise in troubleshooting complex issues in environments such as Linux and Windows, coupled with proficiency in SQL and AWS, supports my ability to ensure system reliability and operational efficiency. Highly adept in incident and problem management, I excel in documenting root causes and minimizing downtime through proactive monitoring and performance tuning. My collaborative approach allows me to work effectively with cross-functional teams, guaranteeing adherence to service level agreements (SLAs) and enhancing service delivery. Committed to continuous improvement and technological advancements, I leverage both RPA and dashboard development tools like Power BI to drive operational excellence and support business growth.

Location

Pune Division

Work experience

Senior Software Engineer at NCS Group, Jan 2025 - Present · 1 yr 6 mos

Automation support engineer at Accelirate Inc., Jan 2020 - Present · 6 yrs 6 mos, Pune/Pimpri-Chinchwad Area

Support Specialist at Accelirate Inc., Apr 2021 - Jan 2025 · 3 yrs 10 mos, Pune Division, Maharashtra, India

Automation Support Engineer at Accelirate Inc., Jan 2020 - Jan 2025 · 5 yrs 1 mo, Pune/Pimpri-Chinchwad Area

Application Support Engineer at Upside Learning Solutions, Feb 2018 - Jan 2020 · 2 yrs, Pune

Education

Bachelor of Engineering - BE, electronics, Iacsd Dac