About
Results-driven professional with 5+ years of experience in the US Healthcare Revenue Cycle Management (RCM) industry, currently working as an AR Team Leader. Skilled in managing end-to-end Accounts Receivable processes, denial management, and insurance follow-ups, with a strong focus on improving resolution and reducing AR aging. Experienced in leading teams, monitoring KPIs, and ensuring delivery against SLAs while maintaining high quality and productivity standards. Adept at handling client communications, resolving escalations, and driving performance improvements through structured approaches. Led a Six Sigma initiative focused on process optimization by implementing IVR-based bot automation for EOB retrieval. This significantly reduced manual calling efforts, improved turnaround time, and enhanced overall operational efficiency. Key strengths include: Team Leadership & Performance Management Process Improvement & Six Sigma Methodologies Automation & Operational Efficiency Client Handling & Stakeholder Communication Accounts Receivable (AR) Management Denial Management & Root Cause Analysis Passionate about continuous improvement, leveraging automation, and driving scalable solutions within RCM operations. Open to opportunities that offer growth into leadership and managerial roles.
Work experience
Team Lead at GeBBS Healthcare Solutions, Jan 2026 - Present · 7 mos
Sr Account receivable at GeBBS Healthcare Solutions, Jun 2022 - Present · 4 yrs 2 mos, On-site
Client Success Manager at FinoFy Technologies Limited, Apr 2022 - Jun 2022 · 3 mos, Mumbai, Maharashtra, India
Accounts receivable at IKS Health, Aug 2020 - Apr 2022 · 1 yr 9 mos, Mumbai, Maharashtra, India
Business Associate at Dexterous Inc - A Marketing Company, Jun 2019 - Sep 2019 · 4 mos
Business Associate at Dexterous Inc - A Marketing Company, Jun 2019 - Sep 2019 · 4 mos, Mumbai Area, India
