Headline

MBA Operations Candidate | Sales & Customer Service | Retail Operations

About

MBA student specializing in Operations Management with experience in retail operations, customer service, and sales through working at Starbucks and Miniso. Skilled in communication, customer handling, teamwork, multitasking, and maintaining smooth day-to-day operations in fast-paced environments. Passionate about learning, business growth, and building a strong career in operations, management, and customer-focused roles. I enjoy taking on new challenges, improving processes, and creating positive customer experiences while continuously developing my professional skills. Currently open to opportunities where I can learn, contribute, and grow within a dynamic organization.

Location

Kolkata

Work experience

Barista at Starbucks, Jan 2026 - Present · 7 mos, Kolkata, Pursuing an MBA in Operations Management with practical experience in retail operations, customer service, and sales coordination. Experienced in handling customer relationships, supporting daily operations, and working efficiently in fast-paced environments. Strong communication, adaptability, and teamwork skills with a growing interest in operations and business management. Open to opportunities in operations, customer support, and business development roles.

Sales Executive at Miniso India, Oct 2024 - Jan 2026 · 1 yr 4 mos, SOUTHCITY MALL, KOLKATA

Education

Master of Business Administration, Operations Management and Supervision, Datta meghe institute of higher education and research

Bachelor of Commerce, Accounting and Business/Management, Profulla Chandra collage