Aneena Dasan
Student at College of Engineering, Perumon
Kollam
1+ year of work experience
Feb 20251 yr 4 mosMay 2026
• Provided product and technical support by diagnosing and resolving software, system, and service-related issues for customers
• Analyzed user issues to identify root causes and delivered effective troubleshooting solutions to ensure smooth product usage
• Collaborated with internal technical teams to escalate and resolve complex product issues
• Documented incidents and customer feedback to support product improvement and service quality
Education
Bachelor of Technology, Electronics and Communications Engineering with Minor in Robotics and Automation
College of Engineering, Perumon
20204 yrs2024
Higher Secondary School
Kristraj Higher Secondary School
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