---
title: "Aneeka Zachariah - Client Services Analyst in Bengaluru | Tal"
description: "Meet Aneeka Zachariah, Client services analyst at S&P Global based in Bengaluru. AI stack includes claude, gemini, and ChatGPT."
image: "https://tal.club/meet/aneeka-zachariah/share-image"
---

# Aneeka Zachariah on Tal

## Headline

Client services analyst at S&P Global

## Location

Bengaluru

## AI stack

claude

gemini

ChatGPT

ChatGPT Images

## Work experience

Client Services Analyst at S&P Global, Jun 2023 \- Present · 3 yrs 4 mos, Bengaluru, Karnataka, India, • Own end\-to\-end production support for multiple enterprise applications, ensuring high availability, system stability, and strict SLA adherence across global environments \(NA, EMEA, APAC\)\. • Monitor and maintain Application, Database, and Web Servers; proactively investigate alerts, perform root cause analysis \(RCA\), and drive resolution of critical incidents\. • Support and troubleshoot Markit EDM environments, including ETL process failures, package deployments, SQL script execution, and data integrity validation\. • Designed and optimized SQL queries for large datasets, improving reconciliation efficiency and accelerating issue resolution\. • Lead Business Continuity Plan \(BCP\) failover and failback activities involving AWS RDS, EC2, IIS, Tidal Scheduler, and CoreMatcher, ensuring seamless service restoration and operational continuity\. • Implement and manage automated job scheduling workflows using Tidal; monitor real\-time execution, resolve job failures, and optimize schedules for operational efficiency\. • Created a detailed runbook for a critical client’s Master Batch process, enabling faster detection, structured troubleshooting, and standardized failure handling\. The documentation significantly reduced dependency during high\-priority incidents and improved team response time\. • Collaborate cross\-functionally with DBA, Dev, Infra, and Change teams to deploy patches, manage releases, and resolve server/application\-level issues\. • Support newly onboarded team members through knowledge\-sharing sessions, walkthroughs of workflows, and guidance during incident troubleshooting\. • Manage multiple client environments, consistently ensuring service continuity and contributing to a 20% reduction in client downtime through proactive monitoring and preventive fixes\. • Maintain and update process documentation in Confluence to ensure operational clarity and continuous improvement\.

Grapic designer Intern at AUMHUM, Sep 2022 \- Present · 4 yrs 1 mo, India

## Education

Bachelor of Computer Applications, Computer Programming, Specific Applications, Christ University, Bangalore

[View the original profile](https://tal.club/meet/aneeka-zachariah)

```json
{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@type": "Person",
      "@id": "https://tal.club/meet/aneeka-zachariah#person",
      "name": "Aneeka Zachariah",
      "url": "https://tal.club/meet/aneeka-zachariah",
      "image": "https://tal.club/meet/aneeka-zachariah/profile-photo.jpg",
      "description": "Meet Aneeka Zachariah, Client services analyst at S&P Global based in Bengaluru. AI stack includes claude, gemini, and ChatGPT.",
      "jobTitle": "Client Services Analyst",
      "worksFor": {
        "@type": "Organization",
        "name": "S&P Global"
      },
      "hasOccupation": {
        "@type": "Occupation",
        "name": "Client Services Analyst"
      },
      "homeLocation": {
        "@type": "Place",
        "name": "Bengaluru"
      },
      "alumniOf": [
        {
          "@type": "EducationalOrganization",
          "name": "Christ University, Bangalore"
        }
      ],
      "knowsAbout": [
        "claude",
        "gemini",
        "ChatGPT",
        "ChatGPT Images"
      ],
      "mainEntityOfPage": {
        "@id": "https://tal.club/meet/aneeka-zachariah#webpage"
      }
    },
    {
      "@type": "ProfilePage",
      "@id": "https://tal.club/meet/aneeka-zachariah#webpage",
      "url": "https://tal.club/meet/aneeka-zachariah",
      "name": "Aneeka Zachariah on Tal",
      "description": "Meet Aneeka Zachariah, Client services analyst at S&P Global based in Bengaluru. AI stack includes claude, gemini, and ChatGPT.",
      "dateModified": "2026-09-28T04:30:31.494Z",
      "isPartOf": {
        "@id": "https://tal.club/#website"
      },
      "mainEntity": {
        "@id": "https://tal.club/meet/aneeka-zachariah#person"
      },
      "primaryImageOfPage": {
        "@type": "ImageObject",
        "url": "https://tal.club/meet/aneeka-zachariah/profile-photo.jpg",
        "contentUrl": "https://tal.club/meet/aneeka-zachariah/profile-photo.jpg",
        "caption": "Aneeka Zachariah profile photo on Tal"
      },
      "inLanguage": "en-IN"
    }
  ]
}
```