Headline

Senior Product Manager

About

I am a strategic, results-driven professional with a unique blend of experience in AI-driven innovations, product management, and technical consulting. As a “super generalist,” I thrive at the intersection of technology, business strategy, and customer engagement. Throw at me anything and I shall churn, be it may a feature development, or defining GTM strategy, or designing/coding an UI page. My expertise spans: • Leading AI-based solutions for content creation, process automation, and data-driven decision-making. • Managing end-to-end product development, from ideation and market analysis to cross-functional collaboration and successful launches. • Driving customer-centric strategies, complex integrations, and performance optimisation for enterprise clients. • Developing actionable insights through in-depth data analysis to guide business strategies and product improvements. I am passionate about leveraging technology to solve complex problems, streamline operations, and deliver impactful results. Currently open to roles where I can make a strategic impact as an AI Super Generalist, Product Manager, or Consultant. Let’s connect if you’re looking for a versatile leader who can bridge the gap between technical excellence and business acumen.

Location

Greater Bengaluru Area

AI stack

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openai

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Work experience

Senior Product Manager - Provisioning, Usage and Billing at Avalara, Nov 2025 - Present · 11 mos

Senior Product Manager, Provisioning at Avalara, Mar 2025 - Nov 2025 · 9 mos, Bengaluru, Karnataka, India, I lead product provisioning strategy and execution across the complete customer lifecycle, ensuring seamless experiences from initial onboarding through ongoing service delivery. My responsibilities span multiple acquisition channels including online self-service, assisted sales, and partner-driven transactions. I collaborate cross-functionally to optimize our technology stack, including Salesforce CPQ configuration for account products and customer assets, identity and access management (IAM) systems, and provisioning infrastructure built on Boomi and Temporal workflows. I also oversee integration with Avalara’s core delivery platforms to ensure customers receive consistent, reliable service activation and management throughout their journey. My role focuses on reducing friction in the customer experience while maintaining operational efficiency and scalability across our diverse product portfolio and go-to-market channels.

Senior Business Solutions Consultant - Oracle CPQ CoE at Oracle, Jun 2023 - Mar 2025 · 1 yr 10 mos, Greater Bengaluru Area, • Drove AI-based innovations in content generation, coding, and app development, boosting team efficiency and reducing overhead costs. • Created impactful marketing content (emails, presentations, videos, graphics) to promote Oracle CPQ features and updates, increasing customer engagement. • Led the technical delivery of Oracle CPQ projects, including complex client integrations and in-depth performance tuning. • Partnered with Devs, Sales, Account Managers, and Product Managers to align product capabilities with client needs and resolve key business challenges. • Automated manual workflows using custom scripts, improving productivity and freeing up team resources for strategic tasks. • Conducted in-depth data analysis, providing actionable insights and reports that guided business and product strategies. • Managed key customer renewals, focusing on driving customer satisfaction, retention, and long-term contract renewals.

Senior Product Manager - Emerging Solutions - Oracle Cloud at Oracle, Sep 2021 - Jun 2023 · 1 yr 10 mos, Bengaluru, Karnataka, India, • Developed and implemented product roadmaps, launch plans for multiple internal products. • Managed customer relationships to identify customer pain points to develop customer centric products and improvements. • Led cross-functional teams (including A-Teams) to ensure successful product launches and product updates. • Designed product requirements based on customer needs, product goals, and business objectives. • Managed product launch activities, including product design, development, and testing. • Conducted market and competitive analysis to identify opportunities for product improvement.

Associate PM - Microsoft Advertising (Bing Ads) at Microsoft, Aug 2019 - Aug 2021 · 2 yrs 1 mo, Bangalore Urban, Karnataka, India, Worked as an External Staff member in Bing Ads Marketplace in Microsoft IDC. The following are my roles and responsibilities: 1. Built efficient experience for the advertisers in Microsoft Advertising platform to have sophisticated bidding systems and features. 2. Work with Core and Engineering teams to tune the markets with ML ingredients to maintain VTF (forecast) and VTB (budget) while balancing 4 sided ads ecosystems - Publisher, Advertisers, User and Exchange. 3. Rigorous A/B testing to measure the performances of new technical ingredients by comparing the core metrics/KPIs of various markets. 4. Various data analysis includes market trends, advertiser & user behavior, competitive analysis, impact analysis to fulfill the supply and demand curves. 5. Responsible for Brand Protection in Bing Ads International Marketplace and to ensure customer satisfaction and customer adoption. 6. Conducts various impression and user based experiments for flighting purposes. 7. Automate existing monotonous process/analysis using proprietary tools.

Associate - AI & Data Analytics - Product & Engineering at Cognizant, Nov 2015 - Aug 2019 · 3 yrs 10 mos, Bengaluru Area, India, The following are the programs that I have involved and managed: 1. Lead and co-developed Cognizant Analytics shared platform (On-Target Service Intelligence) that serves around 200+ stakeholders in providing ITSM BI insights. 2. Managed offshore teams and developed the Log Analytics stack for Centrica (British Gas) infrastructure estate of 7000+ servers that saved $87,500 per quarter and saved ~3500 hours/yr. This includes Infrastructure health anomaly detection, root cause analysis, log alerting using pattern recognition with real time visualisations. 3. Initiated and lead various technical pilot programs: 3a. Elasticsearch - Power BI Integration to overcome the limitation of Elastic API and visualize it in near real time using Power BI. 3b. Business Intelligence for Cognizant Cloud Services using Grafana. 3c. NLP - Sentiment Analysis on Service-Now close codes using TextBlob and Vader Sentiment. 4. Managed and co-developed solutions for Logs and Security Analytics for Manulife. 5. Solution and Infrastructure architect for WPP plc - Infrastructure Analytics solution.

Cognizant Yambassador/Head Coordinator, Cognizant Social (Bengaluru) at Cognizant, Oct 2015 - Aug 2019 · 3 yrs 11 mos, Bengaluru Area, India, My additional responsibility is to create a happy workplace by engaging associates through Team Building activities with the help of Human Resources Team. Holds responsibility of entire Bengaluru facilities (approx. 23k employees). I fairly managed the Exciting Workplace program that includes Annual Parties, Fun activities, celebrating festivals. Helped to start a lot of initiatives like Expecting Mothers communities, Women empowerment, LGBT groups, Cognizant Healthifyme Challenge and so on. Collaboration through effective social networking (Yammer) across the Cognizant offices throughout the world.

Education

EPBA, Business Analytics | Student Council Spokesperson, EPBA08, Indian Institute of Management, Calcutta

Postgraduate Degree, Product Management and Analytics, Great Lakes Institute of Management