Headline

Chief Technology Officer - AA | Keynote Speaker | Data AI GenAI Tech Strategy |Transformation | Engineering Delivery |Top 50 Women Chief Technology Officers of 2024 | Top Trailblazing Women in Enterprise AI

About

A global technology leader with over 27 years of experience driving transformation across industries through visionary strategy, ethical AI innovation, and operational excellence. My career spans multi-billion-dollar programs and platforms—from Aviation to, banking , manufacturing, supply chain and more—where I’ve led large-scale modernization initiatives, overseen team upwards of 10,000 and managed budgets ranging from $500M to $3B. I specialize in aligning technology with business outcomes to deliver scalable, secure, and resilient systems. As a trailblazer in GenAI, I’ve built and scaled enterprise-wide practices focused on responsible, safe, and impactful AI adoption. I’ve architected and implemented governance frameworks that ensure compliance, ethical standards, and business alignment across AI/ML and GenAI implementations with clean Data and infrastructure at its core . These efforts have directly contributed to $350M in revenue generation, loss avoidance customer satisfaction etc through, automation, data-driven strategies, and customer-centric innovation. My hands-on engineering leadership includes designing cloud-native, security-first architectures and embedding DevSecOps practices that enhance regulatory compliance and operational agility. Whether optimizing communications across 90+ products or engineering platforms that process $2.2 quadrillion in securities annually, I bring a relentless focus on performance, resilience, and enterprise value. I’m honored to have many industry recognitions, most recently was recognized as a Top 75 AI Leader, a Trailblazing AI Leader, and one of the Top 50 Women CTOs in the U.S. to Watch. As Keynote speaker I have had the opportunity to share my experience and learning. These accolades reflect not only my commitment to innovation but also my passion for mentorship, team building, and championing diverse voices in technology. I thrive at the intersection of strategy, scale, and impact—and I’m always looking to collaborate with organizations and leaders who are driving the future forward.

Location

United States

Work experience

Chief Technology Officer at American Airlines, 2023 - 2026 · 3 yrs, United States, Technology leader driving IT strategy, modernization, and enterprise architecture transformation to enhance efficiency, innovation, and cost savings. Expertise in AI/ML, Generative AI, DevSecOps, and cloud-native architectures, ensuring scalable and secure enterprise solutions. Collaborated with executive leadership to align technology strategies with business goals for measurable growth Delivered multiple customer-facing AI solutions, enhancing user experience and business value Established governance frameworks for responsible AI adoption, advancing AI/ML and Generative AI initiatives. Leverage the right LLM for each solution . Lead technology modernization, optimizing airline operations and delivering $100M in cost savings and $300M cost avoidance. Create a multi model support system via modern engineering Architected and implemented cloud-native multi cloud solutions with embedded resiliency and security leveraging DevSecOps and engineering excellence Defined enterprise best practices, fostering innovation, continuous improvement, and operational agility Focused on leveraging emerging technologies to drive transformation, maximize efficiency, and scale digital enterprises.

Managing Director - Global Head of Card Technology at JPMorgan Chase & Co., Jul 2022 - Oct 2023 · 1 yr 4 mos, New York City Metropolitan Area, Lead Global Card Technology. Lead a global team of Engineers, Architects and Data stewards. Manage and drive card technology strategy and execution. Drive modernization and transformation for Chase card. A multiyear plan to move to cloud responsibility in a safe, reliable and resilient manner. Given the scale work in close partnership with technology service providers and solutions companies to create new offerings. Work with Business Presidents, Product heads and Partners like Amazon, Marriott, Visa, Master on strategic outcomes and Industry solutions. Drive the adoption enterprise strategy for PCI, Controls, TrueCD, Jira Aligned, TLM cyber, Kafka, SaaS etc. Deliver automation and minimize manual execution. Drive modernization & Transformation for Card platforms Enable silent running of heritage Mainframe systems. Represent Card at the Board and Regulator meeting. Drive architecture for cloud with real time data streaming. Create new card interphases, servicing user flows and adding functionality. Accelerate transformation journey & move to cloud.

Managing Director - Global Head Product, Platform and Data Engineering at The Depository Trust & Clearing Corporation (DTCC), Mar 2020 - Jul 2022 · 2 yrs 5 mos, New York City Metropolitan Area, Lead global engineering group of 1500+ Engineers, to deliver resilient, reliable and secure enterprise technology to customers. Drive Group Technology Cyber and Disaster Recovery Strategy. Lead Public Cloud COE and Multi cloud strategy with AWS, Azure and SaaS products like Snowflake Lead Global AI& OPS and Operations Technology Run Virtual Command Center Change, Release and Incident management for the organization Run Enterprise Data Centers, Networks and Mainframe Enterprise DevSecOps & Automation Lead Product Management & Business Aligned Delivery services, IT Resiliency Manage Private Cloud Platform and unlock customer value via modernization via IaC, Containers, PaaS, Capacity on Demand etc. Responsible for Data Platforms & Data warehouse( Data governance, data movement, lineage, cacheing, data visualization etc) Represent IT at the Board and Regulator meetings Chair IT Governance Committee and member of Business and Technology committee, Investment Committee reporting to DTCC Board Lead Women in Technology for DTCC

Head of Engineering at Barclays, 2018 - 2020 · 2 yrs, New York City Metropolitan Area, Lead a large global Engineering team . Drive Innovation and encourage out of the box thinking. Challenge the status co. Drive data driven decision making and drive alignment across enterprise with the overall strategy. Drive transformation. Upgrade core platform with Domain driven design principles, introducing design patterns like event driven, reactive, Micro services etc. Leverages distributed cloud with elastic design to auto scale. Migrate legacy functionality to the new platform, there by eliminating 10% of maintenance cost. Introduce New Features for customer payment and digital journey for preference management, transaction tagging and tracking with customer first mindset. Drive automation on DevOps & CI CD, using tools like Jenkins, Stash, cucumber, Selenium. Control automation, mitigate compliance and regulatory audit findings. Lead advancement to global customer view, across Cards, Payments, Deposits, Consumer bank, Current, Risk Underwriting Fraud, Contact center, loans and other platforms. Modernize the card platform with enhanced data capabilities, by adding in-memory caching, read and write event stores Mongo and Maria, Logging and transaction tracking in data streams, Dockers containers with kafka overlay. Move away from file based and batch approaches. Building towards a single API gateway and drive Restful API development for all interactions. Always available customer data mart. Adoption of Ab initio /ETL platform to connect to 3rd party gateways for faster responses. Drive adoption of AWS cloud to Increase business, reduce infrastructure cost and reliable scaled core. Removes blockers to orchestrate successful execution. Maintain compliance of IT assets with external and internal regulation, and manage IT risks. Establish accountability via dashboards for managing effectiveness and measuring impacts.

Vice President Engineering at American Express, 2016 - 2018 · 2 yrs, New York, New York, Leading the delivery of ground-breaking digital products and infrastructure platforms that power the company's Big data- driven solutions. Recently launched net new products that were one of a kind lending solutions in the Financial industry resulting in exponential business growth in receivable of $4 + Billion. Leading a large global technology delivery team to drive API adoption, Cloud Solutions, Mobile, Identity & Access Management, Artificial and Emotional Intelligence, and Automation. Reduce time to market while solving for pricing, risk underwriting, credit risk solutions, customer 360, demographics, issue resolutions for service center etc. to name a few. Collaborate with key stakeholders, indirectly lead and motivate others to work through complexity and road-blocks to drive results; effective prioritization, flexibility and time management. Empowers team to succeed, develop talent, and builds follower-ship. Actively participated and created programs for Women in Technology, Mentorship programs and coach Leadership development programs.

Director Digital Technology - Mobile, Tokenization, Wallets,Virtual Cards at American Express, 2013 - 2016 · 3 yrs, Define overall Digital Technology strategy for global corporate business. Create multiyear engineering roadmaps. Design and create standard API’s that are exposed externally. Created and launched first corporate Apple Pay solution in the Industry. EMV for Tokens, Next generation Payments Patented multiple form factor for payments Digital token development for B2B and Tokenization Strategy Led the Salesforce.com practice. Multi channel like Facebook Twitter, other social media. Expose mobile style guides Uplift the existing user experience by introducing dynamic UI and Ergonomic design concepts. Enabled Mobile apps, digital footprint listening capabilities using multi channel like email, FB, Twitter, web engagement, spend patterns etc. Campaign management and acquisition strategy for GCP. (CRM tools like Marketo, Exact target, Salesforce, Birst). Vendor and Contract Negotiation. New product evaluation and recommendation Development frameworks using Java , Angular JS, Node JS, Jenkins, Apigee etc. Agile and waterfall delivery models using CI &CD. Provide leadership to technology professionals with hand on technical guidance to developers/architects Managing Large global teams Responsible for hiring, performance reviews, Mentoring and promoting creativity &innovation Multiple Patents in filing for payments technology

Education

Business Management, Management, Indian Institute of Management, Calcutta

Management Development Program, Business Administration and Management, General, Indian Institute of Management, Calcutta