Headline

Functional Analyst at TCS | Microsoft Dynamics 365 - ERP F&O

About

Aspiring Functional Consultant with a strong passion for Microsoft Dynamics 365 Finance & Operations, and hands-on experience in configuration, customization, and support. Focused on delivering value across finance and retail domains by optimizing business processes and supporting end-to-end implementations. Eager to grow alongside experienced professionals while continuously expanding my skill set to contribute effectively to client success and digital transformation. Functional Consultant with 4 years of experience in the implementation and support of Microsoft Dynamics 365 Finance & Operations at Tata Consultancy Services. Skilled in configuring key modules across Finance and Retail, including hands-on expertise in Electronic Reporting (ER) customization. Experienced in preparing high-quality functional design documents, conducting thorough functional testing, and managing test case design and execution using Azure DevOps. Proven ability to bridge business needs with system capabilities to deliver effective, scalable solutions that enhance operational efficiency.

Location

Delhi

Work experience

Functional Consultant at Tata Consultancy Services, Jan 2022 - Present · 4 yrs 7 mos, India, SCREWFIX - UK AND FRANCE | FUNCTIONAL CONSULTANT July 2024 – Till Date | TCS - New Delhi, Ind • Analyzed and resolved system errors, order discrepancies and inventory sync failures impacting retail store operations. • Handled incidents and service request tickets through ServiceNow, ensuring timely resolution of issues related to retail commerce operations and warehouse management systems. • Worked closely with business users and collaborated with multiple warehouse teams to gather issue details and provide first-level diagnosis before escalating. • Created and circulated daily morning sanity status reports for clients to validate critical business processes across D365 modules, enabling early detection and resolution of system issues. CONCUR ANZ AND SUCCESSFACTORS INTEGRATION, ADECCO - AUSTRALIA AND NEWZEALAND | FUNCTIONAL CONSULTANT July 2023 – July 2024 | TCS - New Delhi, Ind • Environment readiness and handling different phases of implementation. (SIT, UAT and PROD) • Configuring systems according to the customer requirements and performing internal testing based on customer scenarios. • Electronic Reporting configuration modification as per business requirement. Provided assistance during User Acceptance Testing. NORDICS ROLLOUT, ADECCO GROUP - NORWAY AND SWEDEN | FUNCTIONAL CONSULTANT Jan 2022 – June 2023 | TCS - New Delhi, Ind • Worked on Legal Entity creation, Data Migration and Data validation in D365. Operation for D365 implementation through DMF and Excel Add-in. • Worked on setting up Main Account, COA, Financial Dimension, Account Structure, Basic Workflows, Project Category, Journal name, Vendor, Electronic Reporting Configuration. • Performed Functional testing during System Integration Testing, Provided assistance during User Acceptance Testing, Provided Production and Hypercare support post-live.

QA Engineer at Tata Consultancy Services, Aug 2021 - Dec 2021 · 5 mos, India, INFO LATAM (MX AND PE) & BACK OFFICE FINANCE QA • Raising defects and linking with the respective test cases. Analysis and execution of test cases in HP ALM. • Preparing sample data (i.e., Candidate, Contract) in Salesforce for System Integration Testing, User Acceptance Testing. • Performed SSO login testing. • Involved in Test Cases Preparation and execution in Azure DevOps. • Detecting and Reporting Bug to Functional and preparing documentation of the issue.

Education

Bachelor of Technology - BTech, Electrical and Electronics Engineering, Banasthali Vidyapith