Headline

Electrical & Electronics Professional with 3 years of experience in Logistics and Operations

Location

Bengaluru

AI stack

gemini

Work experience

Logistics and Operations specialist at Iron Asylum, Jun 2023 - Present · 3 yrs 6 mos

Logistics Manager at Iron Asylum, 2023 - Present · 3 yrs 11 mos, Manage end-to-end order fulfillment for B2B and B2C customers across website and e-commerce sales channels. Create, process, and monitor customer orders using the Shopify backend while ensuring order accuracy. Coordinate order processing, picking, packing, labeling, and shipment execution to meet delivery timelines. Track shipments and proactively resolve delivery exceptions, customer inquiries, return-to-origin (RTO) cases, and logistics issues. Collaborate with 3PL logistics providers, courier partners, and transport vendors to optimize delivery performance. Maintain inventory accuracy through regular stock reconciliation and coordination with warehouse operations. Prepare shipping documents, dispatch records, and logistics documentation while ensuring compliance with operational procedures. Manage product listings, inventory updates, pricing, and order workflows through Shopify. Coordinate inbound logistics with suppliers and vendors to maintain product availability. Work closely with sales, warehouse, logistics, and customer service teams to improve operational efficiency and customer satisfaction. Monitor logistics costs and identify cost-effective shipping solutions without compromising service quality.

Education

Bachelor of Technology, Electrical and Electronics Engineering, Capital University

High School Diploma, Computational Science, kendriya vidyalaya