Headline

Product Manager at Shadowfax | B2B Platforms, Ecommerce & Payments Operations | Merchant Growth amp; Experience | Ex-ZS

About

Greetings! I’m Anant Garg, currently an MBA candidate at The Masters' Union, specializing in Technology & Business Management. My educational journey at this innovative institution is sharpening my strategic and analytical skills, preparing me to make a significant impact in the realms of strategy consulting and product management. My professional tenure at ZS Associates, a leading management consulting firm, has been pivotal in my development. During my time there, I worked on diverse and high-impact projects across business technology and operations solutions. From creating Redshift views to analyze competitor performance to automating data quality checks, I honed my expertise in leveraging SQL, Python, and Excel for complex data analysis. Additionally, I led initiatives that streamlined data processes and improved operational efficiency, such as integrating new vendor files into a Common Data Lake and developing ETL pipelines with Databricks and Airflow. One of my proudest achievements was launching a new pharmaceutical product, where I applied strategic metrics to ensure effective positioning and a successful go-to-market strategy. I also managed sales incentives and developed tools that significantly reduced internal resource costs. Leadership and strategic thinking are at the core of my professional ethos. I have supervised teams, managed client relationships, and led product enhancements for Fortune 100 clients. My ability to provide critical analysis and deliver value is demonstrated by successfully pitching and securing high-value projects, including a major operations enhancement project. Beyond my professional life, I am passionate about social impact. I have led COVID relief fundraising initiatives, distributed essential supplies, and empowered women and children through health and education programs. I am always eager to connect with like-minded professionals and explore opportunities in AI, analytics, growth strategy, and product management. Let’s connect and create meaningful conversations to drive innovation and success. Feel free to reach out at anant.garg@mastersunion.org.

Location

Bengaluru

AI stack

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Work experience

Product Manager at Shadowfax, Apr 2025 - Present · 1 yr 7 mos, Bengaluru, Karnataka, India, Product Strategy and Growth • Scaled Shadowfax 360 to 2,500+ active sellers and ₹3.5Cr+ revenue in 6 months by launching self-serve logistics for SMB/D2C brands • Grew Channel Partner orders from 0 to 5,500/day in 3 months by enabling ease in order creation and channel partner – seller management • Enabled ~75% platform coverage of tracked Indian online stores by integrating Shopify and WooCommerce into SF360 Product Discovery and Customer Experience • Cut return-to-origin (RTO) rates from 56% to ~24% by building prediction and attempt-visibility tools informed by seller field research • Raised monthly revenue from major premium sellers by ~25% and cut billing escalations 30–40% via catalogue-based SKU weight matching • Cut last-mile escalations by 20% by launching proof-of-attempt cards and delivery-confidence tags for sellers Logistics Intelligence and Delivery Reliability • Improved promise-date adherence from ~70% to ~85% by building a feedback-based delivery-promise engine for shipment planning • Achieved 95% service-allocation accuracy by building a shipment-tagging engine for logistics operations Platform Modernization and Automation • Streamlined ~₹50Cr/month in COD payouts by automating manual payment tracking, improving payout timelines for premium clients • Cut client onboarding from 2 weeks to 4 days by building an ticketing system(vibe coded) and API sandbox for sales and product teams

Business Technology Solutions Associate at ZS, Sep 2022 - Jun 2024 · 1 yr 10 mos, Pune, Maharashtra, India, Data Analysis and Automation At ZS Associates, I analyzed competitor performance using Cognit and Tableau, leveraging insights from 100+ complex datasets with SQL, Python, and Excel. I automated over 350 data quality checks, enhancing data reliability by 30%. Service Development and Integration I developed a destination-outbound data service valued at $100K+, creating a recurring revenue opportunity of $20K annually. I integrated 1000+ new vendor files using data pipelines in a Common Data Lake and Apache Airflow, greatly enhancing scalability. Leadership and Team Management I supervised multi-million-dollar quarterly sales incentives, ensuring goal setting and forecasting with zero error efficiency. I led a team to develop ETL pipelines with Databricks, Airflow, and Amazon Redshift, optimizing business intelligence and enhancing data warehousing through process automation. I trained and supervised associates, managing technology cycles from requirements to operations. Pharmaceutical Product Launch I launched a new pharmaceutical product using strategic metrics for effective positioning and go-to-market strategy. I calculated incentive payout metrics based on market share, volume growth, sales, and goal attainment. I managed client relationships, working closely with the data director of a Fortune 100 pharmaceutical client. Resource Cost Reduction and Operational Leadership I developed data validation tools that reduced human resource costs by 75%, cutting weekly effort from 8 hours to 2 hours. I led operations and product enhancements for Fortune 100 pharmaceutical clients, overseeing critical data projects, including a $1.5 million operations and sales incentive project. Supervision and Project Success I supervised an associate consultant promotion recommendation process, leading a team of 10 associates. I provided essential analysis, securing a $700K project within the client organization, demonstrating my ability to drive significant value and success.

Business Associate at ZS Associates, Sep 2022 - Jun 2024 · 1 yr 10 mos, Led development - optimization of data products to provide business impact for fortune 100 client

Business Operations Associate Intern at ZS, Mar 2022 - Aug 2022 · 6 mos, On-site, High-Visibility Project Collaboration At ZS Associates, I collaborated with a Fortune 100 pharma client on a high-visibility, time-sensitive data operations project worth $2.5 million. This project supported brand analytics, incentive compensation, and field reporting for a team of over 1,000 people. Utility Development for Data Validation I developed a utility to validate stake-sensitive incentive compensation data, significantly reducing daily effort from approximately $270 per day to $25 per day. Patient Data Service Design I designed a vertical in Patient Data Service from scratch, which was sold for around $1 million. This involved architecture design, data exploration, effort estimation, stakeholder management, project planning, and delivery.

Education

PGP TBM, Business Administration and Management, General, Masters' Union

Postgraduate Degree, Business Administration and Management, General, Masters' Union