Headline

Team Lead at Wells Fargo

About

Role Summary: Leading and oversees daily operations, ensuring efficient workflow, team performance, and compliance with policies and regulations. This role focuses on leadership, operational excellence, and process improvement. Key Responsibilities: • Lead and manage BE, OLD, and RM teams, ensuring task completion and service standards. • Plan, prioritize, and optimize workflows for efficiency and resource utilization. • Train, mentor, and evaluate team members, fostering a high-performance culture. • Ensure compliance with policies, regulations, and data security standards. • Identify and implement process improvements, including automation initiatives. • Collaborate with global teams (US, Philippines) for seamless operations. • Monitor risks, conduct audits, and mitigate compliance gaps. • Prepare reports and communicate key performance insights to management. Key Skills: Leadership | Workflow Management | Process Improvement | Compliance | Risk Management | Communication | Team Development

Location

Bengaluru

AI stack

claude

gemini

grok

kimi

notion

openai

Work experience

Team Lead at Wells Fargo, Feb 2025 - Present · 1 yr 8 mos, Bengaluru, Karnataka, India

Senior Operations Processor at Wells Fargo, Feb 2023 - Jan 2025 · 2 yrs, Hybrid

Operations Processor at Wells Fargo, Feb 2021 - Jan 2023 · 2 yrs, Hybrid

Senior Process Executive at Cognizant, Dec 2019 - Feb 2021 · 1 yr 3 mos, Coimbatore, Tamil Nadu, India

Senior Process Executive at Cognizant, Nov 2018 - Feb 2021 · 2 yrs 4 mos, Coimbatore, Tamil Nadu, India, Processed global payments (ACH, checks, wires, credit cards) with high accuracy. Executed reconciliations in BARS and Oracle ERP, resolving misapplied payments and exceptions. Prepared MIS reports and ensured compliance with controls and SLAs. Collaborated with cross-functional teams to support month-end financial closure.

Education

Master of Business Administration - MBA, Finance and Financial Management, Bharathiar University

Bachelor of Commerce, Commerce, Accounting and Finance, Bishop Appasamy College of Arts and Science