Vice President - APAC KYC

Bengaluru

Chennai, Tamil Nadu, India

Hyderabad Area, India

Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India

BCS, Corporate secretaryship
University of Madras
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Highly experienced professional with a rich and diverse background spanning over 18 years, I bring a wealth of expertise in the domains of banking, finance, KYC, and customer service. Throughout my career span, I have consistently demonstrated a proven track record in driving business growth, ensuring unwavering regulatory compliance, and exceeding client expectations with exceptional service delivery. My strength lies in my ability to monitor complex financial data, identify key trends and patterns, and make informed decisions that mitigate risk and optimize operational efficiency. With a keen attention to detail as well as a strategic mindset, I have successfully implemented innovative strategies that have yielded significant cost savings and improved bottom-line performance. A standout aspect of my professional journey is my excellent communication and interpersonal abilities. I pride myself on my capacity to build strong, trust-based relationships with clients, colleagues, and stakeholders. I firmly believe that effective collaboration and open lines of communication are crucial for achieving collective success. In my pursuit of professional growth, I am now seeking progressive leadership roles within the finance industry. I am confident that my extensive experience, coupled with my diverse skill set, positions me as a valuable asset to any organization aiming to drive growth, optimize processes, and deliver exceptional outcomes. Let's unlock future possibilities and collaborate on driving innovation, fostering growth, and achieving mutual success in the dynamic world of finance.
Greater Bengaluru Area
Vice President at MUFG, Feb 2024 - Present · 2 yrs 6 mos, Bengaluru
Associate Vice President at Standard Chartered Bank, Nov 2020 - Jan 2024 · 3 yrs 3 mos, Chennai, Tamil Nadu, India, Ensured organization-wide adherence to KYC and AML regulations. Conducted audits and reviews to assess KYC controls and identify areas for improvement. Oversaw customer onboarding and due diligence processes for accuracy and timeliness. Conducted risk assessments and implemented monitoring procedures for identifying suspicious activities. Led global KYC projects, managing timelines, resources, and project delivery. Supervised a team of 40 case leads for global KYC remediation. Provided guidance and support to maintain operational focus during high-traffic periods. Completed a regulatory project within deadlines with a 99% quality rate.
Associate Vice President at JPMorgan Chase & Co., Aug 2018 - Nov 2020 · 2 yrs 4 mos, Hyderabad Area, India, Managed a 25-member team overseeing end-to-end KYC for EMEA region. Provided support for KYC processes for new and existing customers. Successfully completed Brexit project for EMEA region, ensuring compliance standard. Collaborated with FCC department for approvals in cases of regulatory document concerns. Efficiently allocated tasks during peak periods for smooth operations and employee focus. Developed comprehensive quality framework, conducting in-depth analysis for improvements.
Associate Vice President at Bank of America, Sep 2017 - Jul 2018 · 11 mos, Chennai, Tamil Nadu, India, Managed Client Service Advisors across the country, catering to corporate banking customers. Mentored team members, boosting efficiency, success, and morale. Collaborated with a global team of 30 to develop Project CVAT, simplifying online authorization for corporate clients. Maintained high staff morale and retention through effective communication, prompt problem resolution, proactive supervision, and a supportive work environment. Successfully led a key project automating processes and reducing 5 full-time equivalents (FTEs).
Senior Manager at Scope International, Jul 2016 - Aug 2017 · 1 yr 2 mos, Chennai, Tamil Nadu, India, Managed a 15-member team handling KYC for AME region. Maintained CDD portfolio quality as per procedures and metrics. Achieved timely completion of review profiles and NTBs. Improved quality control through error metrics and rejection rates analysis. Led FATCA & CRS validation project for corporate clients using internal systems. Developed working relationship with FCC & COBAM teams, particularly FCC for GDPR-related non-compliance approvals.
BCS, Corporate secretaryship, University of Madras