Headline

Senior Process Associate || Master of Business Administration || Bachelor of Commerce || DU

About

With over three years of experience in international operations at WEchartered Consultancy Pvt. Ltd, I specialize in analyzing compliance procedures, mitigating risks, and resolving issues promptly. Skilled in monitoring projects, assisting regulatory examiners, and ensuring adherence to compliance processes, I excel in maintaining quality assurance and delivering expert guidance to my team. My background includes internships at Sharekhan Pvt. Ltd, where I honed my customer service and problem-solving skills. I am adept at facilitating effective onboarding and contributing to seamless team collaboration. Committed to maintaining records and actively participating in compliance meetings, I am dedicated to ensuring organizational excellence.

Location

New Delhi

Work experience

Senior Process Associate at WEchartered Consultancy Pvt. Ltd., Apr 2024 - Present · 2 yrs 3 mos, Gurugram, Ensuring compliance, risk monitoring, defect evaluation, issue resolution, consumer complaint administration, corrective action recommendation, project monitoring, regulatory examiner assistance, trade tracking, quality assurance oversight, guidance, prompt issue resolution, effective onboarding, record maintenance, and participation in compliance meetings.

Process Associate at WEchartered Consultancy Pvt. Ltd., Jan 2022 - Mar 2024 · 2 yrs 3 mos, Gurugram, Haryana, India, - Conducted compliance analyses, risk monitoring, and defect evaluations. - Assisted in issue resolution, tracked consumer complaints, and recommended corrective actions. - Monitored projects for compliance processes and supported regulatory examiners. - Tracked employee trades for potential non-compliant activity. - Ensured quality assurance by cross-checking team work. - Provided expert guidance and promptly addressed work-related issues. - Responded to inquiries and resolved doubts promptly and professionally. - Facilitated effective onboarding and instructed new hires in best practices. - Managed records and actively participated in compliance meetings.

Finance and Marketing Intern at Sharekhan, Aug 2019 - Nov 2019 · 4 mos, Delhi, Delhi, India, 1. Act as Relationship Manager. 2. Successfully opened demat and trading accounts for clients. 3. Resolved customer's queries effectively and efficiently. 4. Trained customers on product knowledge. 5. Conducted surveys to evaluate stock market investment awareness in various locations.

Education

Master of Business Administration - MBA, Finance, University of delhi

Bachelor of Commerce - BCom, University of delhi