Headline

Senior Merchandiser – E-commerce | Store Manager | Website Merchandising | Product & Inventory Planning | Customer Experience

About

Dynamic and results-driven professional with over 20+ years of experience in E-commerce merchandising and retail store management, combining digital strategy with hands-on operational excellence. Proven track record in optimizing online product presentation, driving category performance, and enhancing customer engagement across digital platforms. Simultaneously skilled in managing retail store operations, team leadership, visual merchandising, and sales performance. Strong analytical abilities and commercial insight used to forecast trends, manage inventory across multiple channels, and execute data-driven merchandising decisions. Adept at collaborating with cross-functional teams including buying, marketing, and logistics to ensure a seamless omnichannel experience. Committed to delivering top-line growth, operational efficiency, and exceptional customer satisfaction both online and in-store.

Location

Delhi

Work experience

Senior Merchandiser at Goodearth Design Studio Pvt Ltd, 2018 - Present · 8 yrs 6 mos

Customer Care Executive at Goodearth Design Studio Pvt Ltd, 2016 - 2018 · 2 yrs

Senior Merchandiser at web boutique at Good Earth, May 2016 - Present · 10 yrs 2 mos, Chattarpur

Store Manager at BHPC (Beverly Hills Polo Club) (A unit of Spencers Retail Ltd), May 2010 - Present · 16 yrs 2 mos

Store Manager at Jamun Tree (Indo Western Lounge wear), 2014 - 2016 · 2 yrs

Store Manager at W (TCNS Clothing Company Pvt. Ltd.), Dec 2012 - 2014 · 1 yr 2 mos

Education

Graduation, Art/Art Studies, General, Delhi University

Delhi University