Anand Patel profile photo 1 on Tal

Anand Patel

Team Lead

Bengaluru

2+ years of work experience

Appbrew
Jan 20269 mosPresent

India

- Own product strategy, roadmap, and prioritization based on customer feedback, data, and business objectives. - Collaborate closely with Engineering, Design, Sales, and Support teams to deliver impactful product experiences. - Identify product opportunities, define requirements, and drive features from ideation through launch and iteration. - Monitor product performance and user feedback to continuously improve adoption, usability, and customer satisfaction.
Rippling
Apr 20259 mosDec 2025

- Resolved 1,200+ cases in 6 months, the highest resolution count across the entire team. - Partnered with enterprise clients to optimize HR, payroll, and IT workflows, directly driving product adoption and customer satisfaction. - Collaborated with cross-functional product and engineering teams to translate customer feedback into feature enhancements. - Provided expert-level guidance to enterprise clients on platform functionality, troubleshooting, and workflow configuration. - Prioritized and triaged escalations to minimize operational disruption for customers.
Rippling
Jul 20249 mosMar 2025

Bengaluru

- Assisted global enterprise clients in streamlining HR, payroll, and IT operations using SaaS-based platforms, specializing in US taxation workflows. - Troubleshot technical and functional product issues, guiding customers step-by-step to resolution. - Documented customer feedback to identify product improvement opportunities and enhance user experience. - Escalated and resolved complex technical concerns in collaboration with senior specialists and engineering. - Supported onboarding and training initiatives, helping clients adopt platform features and workflow configurations.
Whatfix
Jan 20246 mosJun 2024

Bengaluru

- Supported sales operations through lead generation, market research, and CRM database maintenance. - Researched customer behavior and digital adoption trends to inform strategic business decisions. - Collaborated across sales, support, and operations teams to improve process efficiency and customer engagement. - Contributed process-improvement recommendations that supported company growth initiatives.

Anand’s AI Stack

claude code
claude code
claude
claude
deepmind
deepmind
deepseek
deepseek
gemini
gemini
notion
notion

Education

RV Institute of Technology and Management

Bachelor of Engineering - BE, Computer Science

RV Institute of Technology and Management

20204 yrs2024
Delhi Public School - India

Senior Secondary, Science

Delhi Public School - India

20182 yrs2020

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Anand Patel on Tal

Headline

Team Lead

Location

Bengaluru

AI stack

claude code

claude

deepmind

deepseek

gemini

notion

Work experience

Team Lead - Product & CX at Appbrew, Jan 2026 - Present · 9 mos, India, - Own product strategy, roadmap, and prioritization based on customer feedback, data, and business objectives. - Collaborate closely with Engineering, Design, Sales, and Support teams to deliver impactful product experiences. - Identify product opportunities, define requirements, and drive features from ideation through launch and iteration. - Monitor product performance and user feedback to continuously improve adoption, usability, and customer satisfaction.

Senior Product Specialist at Rippling, Apr 2025 - Dec 2025 · 9 mos, - Resolved 1,200+ cases in 6 months, the highest resolution count across the entire team. - Partnered with enterprise clients to optimize HR, payroll, and IT workflows, directly driving product adoption and customer satisfaction. - Collaborated with cross-functional product and engineering teams to translate customer feedback into feature enhancements. - Provided expert-level guidance to enterprise clients on platform functionality, troubleshooting, and workflow configuration. - Prioritized and triaged escalations to minimize operational disruption for customers.

Junior Product Specialist - US Taxation at Rippling, Jul 2024 - Mar 2025 · 9 mos, Bengaluru, - Assisted global enterprise clients in streamlining HR, payroll, and IT operations using SaaS-based platforms, specializing in US taxation workflows. - Troubleshot technical and functional product issues, guiding customers step-by-step to resolution. - Documented customer feedback to identify product improvement opportunities and enhance user experience. - Escalated and resolved complex technical concerns in collaboration with senior specialists and engineering. - Supported onboarding and training initiatives, helping clients adopt platform features and workflow configurations.

Digital Adoption Associate at Whatfix, Jan 2024 - Jun 2024 · 6 mos, Bengaluru, - Supported sales operations through lead generation, market research, and CRM database maintenance. - Researched customer behavior and digital adoption trends to inform strategic business decisions. - Collaborated across sales, support, and operations teams to improve process efficiency and customer engagement. - Contributed process-improvement recommendations that supported company growth initiatives.

Education

Bachelor of Engineering - BE, Computer Science, RV Institute of Technology and Management

Senior Secondary, Science, Delhi Public School - India

Anand Patel - Team Lead - Product & CX in Bengaluru | Tal